1, Report:
#1499398
Posted Date:
Sep 01 2020
Trip Mate Travel Insurance This company gives me a runaround instead of paying my valid claim. Kansas City Missouri
In March 2020 I was forced to cancel a trip because I became ill with a problem which requires complicated daily treatments. For the last month Trip Mate has labeled my claim as paid on the website, but no money has ever come. Twice I've contacted them only to be told that my checks...
Entity
Trip Mate Travel Insurance
Categories: Travel Insurance
2, Report:
#1494875
Posted Date:
May 06 2020
Trip Mate, Inc. I purchased trip insurance coverage through TripMate for a planned return trip to the US in May, 2020. I am currently visiting Ecuador and, due to a full country and airport travel quarantine/lockdown, I filed four (4) individual and covered claims for trip cancellation, accompanied by all required documentation, since my trip involved four distinct legs of travel. Kansas City MO
Below you will find the declination email from Trip Mate, followed by my appeals letter.
DECLINATION FORM LETTER FROM TRIP MATE, INC. (relevant sections in bold)
Claims Administrator9225 WARD PARKWAY, SUITE 200, KANSAS CITY, MO 64114 TEL: 844-777-6859 FAX: 816-523-3379Worldwide Cove...
Entity
Trip Mate, Inc.
Categories: Travel Insurance
3, Report:
#1476917
Posted Date:
Apr 11 2019
Trip Mate, Inc. We believe they stole our insurance money. Kansas City Missouri
We were going to travel on Viking Cruises. I passed out and broke my arm and my hip. Then I had a major heart attack.
Viking was very gracious and refunded a considerable amount of the pre-paid trip.
Its insurance company, Trip Mate, sent us a perfunctory $200, even with all the...
Entity
Trip Mate, Inc.
Categories: Travel Insurance
4, Report:
#1463281
Posted Date:
Oct 02 2018
Trip Mate, Inc. TripMate ,Trip Mate Travel Insurance, Travel Insurance Claim Doesn't Pay Kansas City MO Missouri
Wish I could give less than 1! The whole premise of TripMates Insurance is that you are a liar, you are trying to extort money from them, and that you will finally give up on their process and just say forget it!
Trip to Europe with my family (10 people). Flight delayed due to weath...
Entity
Trip Mate, Inc.
Categories: Insurance Companies, Insurance, Travel Insurance, Travel Services
5, Report:
#1457233
Posted Date:
Aug 19 2018
Travel Mate Travel Mate Insurance Agency Denying Valid Military Claim Kansas City Missouri
Do not use if you are Military. Even after you provide all requested documentation, they will request more and thing you can't possibly provide. Anything to deny your claim after many months of waiting, calling, being blown off.
CheapOAir and others use them.
Consumer reviews are a...
Entity
Travel Mate
Categories: Travel Insurance
6, Report:
#1457223
Posted Date:
Aug 19 2018
Travel Claims Online Trip Mate, Inc Poorly Handled Claim, Bad Communications, Ridiculous Process Kansas City Missouri
I signed my son up for a high school trip in 2016. I purchased trip cancellation insurance and paid the premium that permitted cancellation for any reason up until the day before travel.
A year before the scheduled departure date of this trip, I cancelled this trip. I filed a claim ...
Entity
Travel Claims Online
Categories: Insurance Companies
7, Report:
#1456385
Posted Date:
Aug 13 2018
Trip Mate Travel insurance Don't trust TRIP MATE TRAVEL INSURANCE! Kansas City Missouri
Hello, My name is Melissa Gonzalez, I wanted to share my story on a bad situation I had with both Spirit Airlines & Trip Mate Travel Insurance. I purchased a flight to Panama City Panama back in February 22nd, 2018. I purchased the flight to have a good time for my birthda...
Entity
Trip Mate Travel insurance
Categories: Travel Insurance
8, Report:
#1445878
Posted Date:
Jun 04 2018
Vantage Deluxe World Travel Trip insurance fraud. Boston MA
AVOID DOING BUSNIESS WITH VANTAGE DELUXE WORLD TRAVEL Vantage Deluxe World TravelAppeals Unit9225 Ward Parkway, Suite 200Kansas City, Missouri 64114To whom it may concern, &...
Entity
Vantage Deluxe World Travel
Categories: Car Rentals
9, Report:
#1439220
Posted Date:
Apr 18 2018
Trip Mate Inc TravelSafe claim delay, misrepresentation, unsatisfactory offer Kansas City MO
I purchased trip insurance for a Viking River Cruise. My partner passed away unexpectedly before we could travel. The cost of his ticket was $3,898 and because I am still taking the trip alone, I was charged an additional fee for single supplement. I file my 2 clai...
Entity
Trip Mate Inc
Categories: Insurance Fraud, Travel Insurance
10, Report:
#1434496
Posted Date:
Mar 15 2018
Mimma Trip Mate - Cancellation of Trip due to Ilness Sutton West Ontario
Do not do business with Trip Mate. I had to cancel my trip to Italy due to an unforeseen accident. Although I opted for cancellation insurance and paid a fee for this, Trip Mate ignored my requested for a refund of $150.00.
I wrote many letter. All went unanswered. This compan...
Entity
Mimma
Categories: Travel Companies
11, Report:
#1433630
Posted Date:
Mar 11 2018
Vantage/TripMare,Inc Vantage sold me a trip and sold me trip insurance Boston Massachusetts
I took a trip to Europe through Vantage. The did not pick us up at the airport in Prague. so we had to stay at a hotel for the night at our own expense We could not get ahold of them until the next day. The whole trip was a bad experience. They had sold us trip insurance and...
Entity
Vantage/TripMare,Inc
Categories: Insurance
12, Report:
#1428114
Posted Date:
Feb 08 2018
Trip Mate Insurance Agency Inc. DO NOT PURCHASE INSURANCE FROM TRIP MATE IT IS A SCAM! They are the worst trip insurance that you can purchase. They will take your money and run you through countless hoops only to tell you that they will not reimburse you for a flight. My wife had to have emergency back surgery and we had to cancel our flight to Dallas. They denied the claim because they said it was a pre-existing condition. We explained this to trip mate but they didn't care and denied our initial claim and after appealing their decision they said that it was a pre-existing condition and still would not do the right thing and give us our money back. DO NOT PURCHASE INSURANCE FROM TRIP MATE! THEY ARE A SCAM! Kansas City Missouri
DO NOT PURCHASE INSURANCE FROM TRIP MATE IT IS A SCAM! They are the worst trip insurance that you can purchase. They will take your money and run you through countless hoops only to tell you that they will not reimburse you for a flight. My wife had to have emergen...
Entity
Trip Mate Insurance Agency Inc.
Categories: Insurance Companies
13, Report:
#1377113
Posted Date:
Jun 05 2017
Trip Mate Trip Mate Said Cancer Isn't a Sickness -- Denied Claim Kansas City, Missouri Nationwide
Trip Mate denied our claim because it doesn't consider cancer a sickness. My boyfriend and I spent $1600 on Cancel for Any Reason travel insurance from Trip Mate for a trip to Morocco with OAT in Feb. 2017. Unfortunately, he was diagnosed with head and neck cancer in Nov. 2016....
Entity
Trip Mate
Categories: Travel Services
14, Report:
#1259522
Posted Date:
Oct 06 2015
Tripmate Frontier Airlines Linda Finkle Sold insurance after ticket was purchased, ripoff, Think they are Dr.s, Unethical, rude Kansas City Missouri
I reserved a flight mid June, 2015, from Denver to AZ for July 7, 2015 for orientation to a new legal publishing job. I have a Master's in Law. I had just moved from Orlando, Fl to Woodland Park Colorado the first week in June, 2015 and starting having breathing problems. Living...
Entity
Tripmate
Categories: Air Travel
15, Report:
#1242605
Posted Date:
Jul 18 2015
TripMate Claim file and not processed Kansas City Missouri
I purchased an all-inclusive vacation package from Delta Vacations to Grand Bahamas for my birthday.
Two days prior to departure, I came down with a nasty sinus infection, which left me in pain. As I have always done with any vacations, I always purchase travel insurance for just ...
Entity
TripMate
Categories: Travel Services
16, Report:
#1206844
Posted Date:
Feb 05 2015
Trip Mate Inc. Try to wear you out! Kansas City Missouri
I purchased a travel insurance from a company called, 'TravelSafe Insurance'. I paid around $150 to insure any unexpected accidents during my travel abroad. During the trip, I had an eye infection and went to a hospital. I paid $52 for consulting a doctor and medication. After...
Entity
Trip Mate Inc.
Categories: Air Travel
17, Report:
#1158066
Posted Date:
Jun 27 2014
Trip Mate Inc Trip Mate Insurance Will not pay claims Kansas City Missouri
Purchased Trip Insurance for $274 from Trip Mate Inc to cover a vacation to Mexico. We arrived in Mexico 2/23 without our luggage and filed a lost luggage report with the airline in Mexico. Upon arrival at our hotel we communicated our situation with the concierge who took owner...
Entity
Trip Mate Inc
Categories: Air Travel
18, Report:
#1040711
Posted Date:
Apr 04 2013
Tripp Mate Inc. Tripp Mate Inc. BEWARE!! DON'T USE THEM. LIED! No Return Calls as promised. HUNG up on me!! Kansas City, Missouri
Tripp Mate Inc. is the worst mistake you can make for travel insurance. You would be better served to go with a reputable company for a higher cost. We had to cancel our trip because of a death in the family. My wife called and notified them of the situation. When I initially called...
Entity
Tripp Mate Inc.
Categories: Travel Services
19, Report:
#1022348
Posted Date:
Mar 08 2013
Trip Mate Insurance Do NOT use Trip Mate Insurance Internet
I want to get the word out that people should not to use Trip Mate Travel Insurance. I
suffered an injury over a year ago while in St. Lucia which required
surgery. I have filed numerous claims with Trip Mate re: Trip
Interruption and Medical. When I called them from St. Lucia...
Entity
Trip Mate Insurance
Categories: Travel Services
20, Report:
#961436
Posted Date:
Oct 29 2012
TripMate Trip Mate, Inc. Trip insurance will not pay despite getting hit by hurricane Sandy on my honeymoon Kansas, Internet
I went on my honeymoon to Sandals Jamaica. I paid $598 for trip insurance from Trip Mate, Inc. Hurricane Sandy hit. It is an 'Act of God'. Three of the restaurants were destroyed. I was advised not to leave my room. My wife and I were locked up there for about 2 days with no food. O...
Entity
TripMate
Categories: Insurance Companies
21, Report:
#937738
Posted Date:
Sep 07 2012
Tripmate Insurance Firm denied, delayed, and frustrated claim Internet
TRIP-MATE did everything possible to deny, delay, and frustrate the execution of their contractual financial duties. Tripmate failed to provide an air ambulance even though it was medically essential and they so admitted. Tripmate authorized but did not send the air evacuation ...
Entity
Tripmate Insurance
Categories: Travel Services
22, Report:
#752375
Posted Date:
Jul 13 2011
Trip Mate, Inc. Dragging out lost/stolen baggage claim for more than 3 months Kansas City, Missouri
I was travelling to Thailand last year and bought two travel-insurances for my luggage because the amounts covered for a single policy weren't sufficient. I purchased a Global Alert and MH Ross travel-insurance. I traveled from Atlanta to Bangkok via Seoul. Unfortunately, my lu...
Entity
Trip Mate, Inc.
Categories: Insurance Companies
23, Report:
#452452
Posted Date:
Jun 16 2011
Vantage Travel Or Vantage Deluxe Travel Uncaring, horrible customer service once they take your money Boston Massachusetts
Beware Seniors and others: This company claims to have reduced fares for seniors, but they are a royal rip-off. There are other, higher quality cruise travel agencies that are less expensive and offer first class customer service.Vantage does not care about the customers once they h...
Entity
Vantage Travel OR Vantage Deluxe Travel
Categories: Cruises
24, Report:
#597763
Posted Date:
Sep 17 2010
Trip Mate, Inc. TravelSafe Insurance Non-Payment of Claim Kansas City, Missouri
Tripmate.com's web site claims that payments will be finalized within five working days after we receive all necessary information. They have all the necessary information in their hands since the beginning of this year, and my wife still hasn't been paid the modest amount of U...
Entity
Trip Mate, Inc.
Categories: Travel Services
25, Report:
#366722
Posted Date:
Aug 25 2008
Trip Mate Trip Mzte requires the impossible to approve a claim Kansas City Missouri
In May my boyfriend and I planned a 2 week trip to Morocco and Paris. Our trip was fairly complex as we moved from city to city and handled all of our own transportation and hotel bookings. Given the complexity of the trip, the fact that our hotels were very small and would charge f...
Entity
Trip Mate
Categories: Travel Services