1, Report:
#1494875
Posted Date:
May 06 2020
Trip Mate, Inc. I purchased trip insurance coverage through TripMate for a planned return trip to the US in May, 2020. I am currently visiting Ecuador and, due to a full country and airport travel quarantine/lockdown, I filed four (4) individual and covered claims for trip cancellation, accompanied by all required documentation, since my trip involved four distinct legs of travel. Kansas City MO
Below you will find the declination email from Trip Mate, followed by my appeals letter.
DECLINATION FORM LETTER FROM TRIP MATE, INC. (relevant sections in bold)
Claims Administrator9225 WARD PARKWAY, SUITE 200, KANSAS CITY, MO 64114 TEL: 844-777-6859 FAX: 816-523-3379Worldwide Cove...
Entity
Trip Mate, Inc.
Categories: Travel Insurance
2, Report:
#1476917
Posted Date:
Apr 11 2019
Trip Mate, Inc. We believe they stole our insurance money. Kansas City Missouri
We were going to travel on Viking Cruises. I passed out and broke my arm and my hip. Then I had a major heart attack.
Viking was very gracious and refunded a considerable amount of the pre-paid trip.
Its insurance company, Trip Mate, sent us a perfunctory $200, even with all the...
Entity
Trip Mate, Inc.
Categories: Travel Insurance
3, Report:
#1463281
Posted Date:
Oct 02 2018
Trip Mate, Inc. TripMate ,Trip Mate Travel Insurance, Travel Insurance Claim Doesn't Pay Kansas City MO Missouri
Wish I could give less than 1! The whole premise of TripMates Insurance is that you are a liar, you are trying to extort money from them, and that you will finally give up on their process and just say forget it!
Trip to Europe with my family (10 people). Flight delayed due to weath...
Entity
Trip Mate, Inc.
Categories: Insurance Companies, Insurance, Travel Insurance, Travel Services
4, Report:
#1457223
Posted Date:
Aug 19 2018
Travel Claims Online Trip Mate, Inc Poorly Handled Claim, Bad Communications, Ridiculous Process Kansas City Missouri
I signed my son up for a high school trip in 2016. I purchased trip cancellation insurance and paid the premium that permitted cancellation for any reason up until the day before travel.
A year before the scheduled departure date of this trip, I cancelled this trip. I filed a claim ...
Entity
Travel Claims Online
Categories: Insurance Companies
5, Report:
#1439220
Posted Date:
Apr 18 2018
Trip Mate Inc TravelSafe claim delay, misrepresentation, unsatisfactory offer Kansas City MO
I purchased trip insurance for a Viking River Cruise. My partner passed away unexpectedly before we could travel. The cost of his ticket was $3,898 and because I am still taking the trip alone, I was charged an additional fee for single supplement. I file my 2 clai...
Entity
Trip Mate Inc
Categories: Insurance Fraud, Travel Insurance
6, Report:
#1206844
Posted Date:
Feb 05 2015
Trip Mate Inc. Try to wear you out! Kansas City Missouri
I purchased a travel insurance from a company called, 'TravelSafe Insurance'. I paid around $150 to insure any unexpected accidents during my travel abroad. During the trip, I had an eye infection and went to a hospital. I paid $52 for consulting a doctor and medication. After...
Entity
Trip Mate Inc.
Categories: Air Travel
7, Report:
#1158066
Posted Date:
Jun 27 2014
Trip Mate Inc Trip Mate Insurance Will not pay claims Kansas City Missouri
Purchased Trip Insurance for $274 from Trip Mate Inc to cover a vacation to Mexico. We arrived in Mexico 2/23 without our luggage and filed a lost luggage report with the airline in Mexico. Upon arrival at our hotel we communicated our situation with the concierge who took owner...
Entity
Trip Mate Inc
Categories: Air Travel
8, Report:
#1040711
Posted Date:
Apr 04 2013
Tripp Mate Inc. Tripp Mate Inc. BEWARE!! DON'T USE THEM. LIED! No Return Calls as promised. HUNG up on me!! Kansas City, Missouri
Tripp Mate Inc. is the worst mistake you can make for travel insurance. You would be better served to go with a reputable company for a higher cost. We had to cancel our trip because of a death in the family. My wife called and notified them of the situation. When I initially called...
Entity
Tripp Mate Inc.
Categories: Travel Services
9, Report:
#961436
Posted Date:
Oct 29 2012
TripMate Trip Mate, Inc. Trip insurance will not pay despite getting hit by hurricane Sandy on my honeymoon Kansas, Internet
I went on my honeymoon to Sandals Jamaica. I paid $598 for trip insurance from Trip Mate, Inc. Hurricane Sandy hit. It is an 'Act of God'. Three of the restaurants were destroyed. I was advised not to leave my room. My wife and I were locked up there for about 2 days with no food. O...
Entity
TripMate
Categories: Insurance Companies
10, Report:
#752375
Posted Date:
Jul 13 2011
Trip Mate, Inc. Dragging out lost/stolen baggage claim for more than 3 months Kansas City, Missouri
I was travelling to Thailand last year and bought two travel-insurances for my luggage because the amounts covered for a single policy weren't sufficient. I purchased a Global Alert and MH Ross travel-insurance. I traveled from Atlanta to Bangkok via Seoul. Unfortunately, my lu...
Entity
Trip Mate, Inc.
Categories: Insurance Companies
11, Report:
#597763
Posted Date:
Sep 17 2010
Trip Mate, Inc. TravelSafe Insurance Non-Payment of Claim Kansas City, Missouri
Tripmate.com's web site claims that payments will be finalized within five working days after we receive all necessary information. They have all the necessary information in their hands since the beginning of this year, and my wife still hasn't been paid the modest amount of U...
Entity
Trip Mate, Inc.
Categories: Travel Services