1, Report:
#1241303
Posted Date:
Jul 12 2015
Truckaddons Truck & Auto Extras, LLC Unethical Employee Treatment By Owner Lexington Kentucky
I worked for this business for 10 months, I had worked for the previous owner of the place for 25 years. I worked with the BBB at this business for over 5 years to answer cases when they were Trailblazers.I had earned 10 days of accrued vacation pay that I was given upon my re-hirin...
Entity
Categories: Auto Parts
2, Report:
#1078699
Posted Date:
Aug 24 2013
Truckaddons Truck Add Ons TruckAddons Tonneau Cover Ripped Off then ignored Lexington Kentucky
I ordered a tonneau cover for my F-150 online and after waiting a month for the delivery I contacted them via their 'Contact Us' website e-mail system and their response was We don't carry the cover you ordered. I then called them and customer service said Oh sorry...they should hav...
Entity
Categories: Auto Parts
3, Report:
#1023884
Posted Date:
Mar 06 2013
truckaddon.com charging shipping fees for wrong parts they send Internet
truckaddons.com have been terrible to deal with......I ordered a tonneau replacement part specifing a snap/on with snaps around all four sides.......they sent me one with snaps on three sides only.....I returned the part and was given credit for the purchase price.....(which was twi...
Entity
Categories: Auto Parts
4, Report:
#906553
Posted Date:
Jul 04 2012
Trail Blazers besttopfactoryoutlet.com, truckaddons.com Terrible customer service. Doesn't follow through with promises, long hold times, hands up on customers. lexington, Kentucky
Never buy from this company! I ordered a soft top for my jeep from their website at www.besttopfactoryoutlet.com or www.truckaddons.com and had nothing but a bad experience. I called in and spoke to Britt on Saturday June 23rd to place my order and explained to him that I needed thi...
Entity
Categories: Car Parts & Accessories
5, Report:
#866328
Posted Date:
Apr 11 2012
truckaddons.com Can't get no satisfaction Lexington, Kentucky
I bought a winch remote from these clowns and they sent the wrong one. So I shipped it back at my cost and tried to order the right one. Then they sent me a huge winch cover for a tractor or something. So again I sent it back at my cost and just said forget it, I will go somewhere e...
Entity
Categories: Car Parts & Accessories
6, Report:
#207017
Posted Date:
Jun 09 2010
Trailblazers - Truckaddons.com DOES NOT HONOR A MANAGERS WORD LIES RIPS OFFS Lexington Kentucky
On July 5th, 2006, I purchased a Pace Edwards Tonneau cover for my truck for a price of 684.99 shipped. I decided to go with truckaddons.com because of their return and price guarantee policy.
On July 12th, after multiple emails to ALL of their staff, I decided to check back on ...
Entity
Categories: Auto Parts
10, Report:
#522153
Posted Date:
Nov 10 2009
Truckaddons / Truckaddons.com / Trailblazers Inc. sold me a returned item that was missing parts Internet
I purchased a Fold-A-Cover from TruckAddOns.com and found after I opened it found parts missing, the foam tape had already been adhered to parts and when I contacted the manufacturer found it was suppose to have been shipped bound together. The manufacturer told me it sounded like w...
Entity
Categories: Auto Parts
11, Report:
#407856
Posted Date:
Jan 08 2009
Truckaddons.com Rip Off and Lied to Lexington Kentucky
On Nov. 13 I sent a order with a check. On Nov. 20 it was cleared at my bank. Not hearing from them for three weeks I notified them about my order. They told me they hold a check for three weeks. Having electronic banking which takes minutes, it was hard to believe that story. I tol...
Entity
Categories: Auto Parts
12, Report:
#371287
Posted Date:
Sep 09 2008
Truck Add Ons - Trail Blazers Did not deliver order for almost 5 Months - Refused immediate cancel refund when asked Retail Store - Trail Blazers Lexington Kentucky
I placed an order for 2 locking gas cap doors, one for my truck and one for my son's truck. My son's was delivered in an appropriate amount of time, but mine was not. I started to inquire, and was told that there was a back order, then more of a back order, then more, etc, etc.
A...
Entity
Categories: Auto Parts
13, Report:
#344495
Posted Date:
Jun 26 2008
Trailblazers / TruckAddons.comTrailblazers / TruckAddons.com They chaged me $326.00 and sent me the wrong parts. After I retuned them they never sent me the parts I ordered. Lexington Kentucky
I ordered lights for a Snow-Wolf Snow Plow that I had puchased from them the year before.They charged me $326.00 and sent me the wrong parts, after I retuned the wrong parts to them. I never heard from them again, they never refunded my money I lost $326.00.
I would suggest not ...
Entity
Categories: Motor Vehicle
14, Report:
#327669
Posted Date:
Apr 21 2008
Truck Addons.com - Trailblazers Sent item that did not fit and then would not give me all my money back Lexington Kentucky
I ordered some nerf bars from truckaddons.com and the bars they sent me did not fit my truck. I paid $278.00 for these bars and then I had to pay $41.64 to return them.
It has now been almost a month since I returned them and they just now gave me a credit of $222.40 on my car...
Entity
Categories: Auto Parts
15, Report:
#325709
Posted Date:
Apr 13 2008
Truckaddons.com oder incomplete damanged Lexington Kentucky
I ordered a Westin bull bar and other addons for my pickup on thursday 04/03/2008. I recieved the order monday 04/07/2008 by fedex. (if fedex would have knock it would have been refused) the order was short one item and the box the bull bar was in was broken open and all the nuts bo...
Entity
Categories: Auto Parts
16, Report:
#315105
Posted Date:
Mar 06 2008
Truckaddons / Truckaddons.com / Trailblazers Inc. VICTIM of Truckaddons.com's Nasty Business Practices Lexington Kentucky
I cannot believe this company is still in business! If I can deter even one person from ordering from this company, the money they didn't refund me will be well spent. I foolishly made the mistake of ordering from Truckaddons.com without checking the BBB or ripoffreport beforehand...
Entity
Categories: Car Parts & Accessories
17, Report:
#307273
Posted Date:
Feb 08 2008
Truckaddons Trailblazers Sent different product than ordered Lexington Kentucky
I ordered a Tri-vent rear slider window for my pickup.
I was sent a Dou-vent rear slider instead, I emailed Truck Add Ons for a RGA# to exchange the wrong window for the window I ordered on Feb 4, 2008. Followed up with phone calls everyday and was either sent to voice mail (neith...
Entity
Categories: Auto Parts
18, Report:
#293227
Posted Date:
Dec 20 2007
TRUCKADDONS.COM Dishonest company sent wrong part and making me pay shipping back to them! Lexington Kentucky
This company is well known for shipping the wrong part and then charging the buyer for return shipping (see their BBB report). Dishonest, arrogant sales staff are impossible to reach, will not return phone calls, and argue that I (the buyer) am lying. They shipped me the wrong part ...
Entity
Categories: Car Parts & Accessories
19, Report:
#288923
Posted Date:
Dec 04 2007
Trailblazers/Truckaddons.com Got my money - Won't send complete order Lexington Kentucky
On Oct. 13, 2007, I ordered a DualLiner pickup-bed liner. Credit card charged on Oct. 16, 2007.
The DualLiner bed liner comes in five parts, clearly described and pictured on their web site:
One load guard (front of bed) piece
Two side pieces
One tailgate piece
One b...
Entity
Categories: Car Parts & Accessories
20, Report:
#258235
Posted Date:
Jul 02 2007
Trailblazers / TruckAddons.com Lied about order cancellation and restocking fee. Held my money for 3 months. Lied and ripped me off. Lexington Kentucky
I placed my order with Truckaddons on April 5. When I checked back two weeks later, the order still was not shipped. Since it was for a third-party product, I asked the sales person to check with their supplier on the shipment status. I also asked whether we could stop/cancel the or...
Entity
Categories: Auto Parts
21, Report:
#204302
Posted Date:
Aug 03 2006
Truckaddons - Trail Blazers ripoff, nasty attitudes, lack customer service skills, no communication, take the money and ignore all requests to resolve issues. Lexington Kentucky
This company advertises NO HASSLE RETURNS. NOT TRUE!!! I have experienced nothing but a hassle from this company. No one at the company was willing to return phone calls(PAT & LARRY), they would not issue an RMA# for returning product. You can only obtain return authorization via t...
Entity
Categories: Auto Parts
22, Report:
#190964
Posted Date:
May 11 2006
Truckaddons - Trailblazers ripoff No Service Stole Money from me Lexington Kentucky
On April 12th or 13th I logged on to Truckaddons.com to order a Tonneau bed cover for my truck. I thought it would be a good idea to call and verify if the cover was in stock and how much shipping would run.
The phone was answered by a sales rep who was hurried and a bit rude. W...
Entity
Categories: Car Parts & Accessories
23, Report:
#175741
Posted Date:
Mar 12 2006
Truckaddons - Trailblaizers sent wrong parts after we discussed the right parts over the phone With a promise they would fit, ripoff. Lexington Kentucky
I ordered door handle chrome covers and mirror chrome covers for my F150 2002 ford pickup/I was asked if I had keypads on the handles and signals on the mirrors, I told them no! at least 3 times on both items they kept asking me if I was sure.
The first item came in two days! gu...
Entity
Categories: Car Parts & Accessories
24, Report:
#165727
Posted Date:
Nov 24 2005
Truckaddons - Trailblazers disputing my credit card dispute ripoff Lexington Kentucky
In mid September I bought a new tonneau cover for my husbands '94 Ford F150 through truckaddons with the help of a salesperson, because I wanted to be sure it would fit correctly. Well, it didn't. It was too narrow for his long-bed. So I called truckaddons on a Saturday morning a...
Entity
Categories: Auto Parts
25, Report:
#122024
Posted Date:
Dec 09 2004
Truckaddons.com rip-off! Poor quality! Lexington Kentucky
On September 29, 2004, I ordered an Extang tonneau cover for my pickup. When I received the cover, I installed it right away. It did not fit correctly, nor was the quality to my satisfaction.
I immediately took the cover off and repackaged it in perfect condition, and then e-mail...
Entity
Categories: Car Parts & Accessories