1, Report:
#1167665
Posted Date:
Aug 06 2014
H h gregg Sold used appliance as new Lakeland Florida
Sold an open box dishwasher as new. Due to some markings, we even questioned whether it was new or used. We were assured it was new.
During the first 30 days we called for warranty service and was told by manufacturer that one year warranty had expired because it had been regist...
Entity
Categories: Department & Outlet Stores
2, Report:
#1153514
Posted Date:
Jun 10 2014
H H Gregg Ultra Bad - NO customer service - Sofa (Ashley Furniture) fell apart, no replacement only 6 months of repairs Ocala Florida
H H Gregg
Purchased sofa (Ashley Furniture MFG) -- within a couple of months sofa mechanism broke -- it's taken over 6 months of continuous phone calls and repairs and sofa is still a piece of junk. No replacement sofa allowed because HH Gregg's 30-day store policy. Price of this ...
Entity
Categories: Furniture & Furnishings
3, Report:
#1095733
Posted Date:
Oct 30 2013
h h gregg ripped us off dayton Ohio
purchased fridge from this company and it would not fit, but salesman assured us that the second one sent out would fit. it did not. that was over a month ago, and still have not got back our purchase price of $1800. weeks of phone calls and emails have resulted in nothing but...
Entity
Categories: Appliances
4, Report:
#939689
Posted Date:
Sep 11 2012
H+H Gregg Does NOT back up their product. Vernon Hills , Illinois
I was sold a Linsay Tablet being led to believe it was never used and got it home and it was used, I tried to exchange it for a new one but they were out of stock and I was told that they probably won't be carrying that one anymore but if they were going to get it back in it ...
Entity
Categories: Miscellaneous Electronics
5, Report:
#936010
Posted Date:
Sep 06 2012
H.H.Gregg WOULD NOT HONOR G.E. REPLACEMENT WARRANTY Tampa, Florida
I bought a GE Microwave oven $99. HHGregg sold me an additional 3 year warranty for $20. Oven stopped working after 8 months. Called Hhgregg they asked if counter top or built in. Its a counter top. Advised to call service company. Service man said there is no parts for a counter to...
Entity
Categories: Appliances
6, Report:
#896896
Posted Date:
Jun 13 2012
H H Gregg Warranty issues unresolved over 2 months Florence, Kentucky
h h gregg's sold me a big screen tv with an extended 5 year warranty.
tv sound system went bad and for over two months itried to get them to fix it and to date has never beeen fixed.
they came out once and the tv repairmain said it was the instrlation problem then the insalati...
Entity
Categories: TVs & VCRs
7, Report:
#668478
Posted Date:
Dec 07 2010
H. H. Gregg Electronics Free Financing Ripoff Internet
H.H.Gregg offers free financing for 24 months. If, however, a person is late or misses a payment, 29.99% of the original purchase price is immediately added to the amount being financed. If one were to purchase a $1,000 TV and was late with the final payment, they would find they no...
Entity
Categories: Audio & Electronics Shops
8, Report:
#549366
Posted Date:
Jun 04 2010
H.H. Gregg - HH Gregg -HHGreggSold Faulty Car Stereo Indianapolis, Indiana
I purchased a Pioneer stereo for my car from this store. they do not install car stereos anymore which wasn't a problem as i have installed them myself quite a few times before. after hooking the stereo up i turned the car on and NOTHING. Instead of messing with it further i took it...
Entity
Categories: Car Stereos & Alarms
9, Report:
#604265
Posted Date:
May 18 2010
H H Gregg Don't shop hhgregg unless you are sure you won't need service!!!!!!!!!! Indianapolis, Indiana
Purchased 55 Samsung LED TV in December 2009. On May 2, 2010 TV stopped! Call service the next day and Service arrived early a.m. on May 4th. One of 3 things possibly wrong and parts would have to be ordered. When questioning when the unit would be fixed, I w...
Entity
Categories: Television Parts & Services
10, Report:
#599718
Posted Date:
May 04 2010
H.H. Gregg High Pressure Warranty Sales, HDMI Cables Are a Ripoff Huntsville, Alabama
Went to the local HH Gregg yesterday to purchase a new TV and got a Blu Ray player (Samsung BDC6500) while I was there. The TV was a pretty good deal (about $1039), it was a 40'' LCD (Sharp Aquos LC-40LE810UN).
The Blu Ray player from Samsung is total garbage. ...
Entity
Categories: TVs & VCRs
11, Report:
#162875
Posted Date:
Apr 26 2010
H H Gregg ripoff Big screen TV didn't last 90 days we believe tv not new Outrageous refused exchange 2 weeks for repair Muncie Indiana
We purchased a big screen TV (56)for $3,600 with extended warranty! At time of purchase, we were told the bulb (lamp) had a life expectancy of 3-5 years. Didn't have the TV for 90 days and bulb went out.
Waited 1 week for repair to come out, (although, when he asked what the tv ...
Entity
Categories: TVs & VCRs
12, Report:
#412044
Posted Date:
Jan 14 2009
H. H. Gregg would not replace defective remote control for SamSung LCD TV West Carrollton Ohio
I purchased a TV set from H. H. Gregg in 2007 along with a 5 year in home warrantee and, the remote control for this TV died a terrible death last week. I have spent over an hour on the phone trying to get the remote replaced and, after 4 phone calls, I was told that the remote was ...
Entity
Categories: Television Parts & Services
13, Report:
#403836
Posted Date:
Dec 22 2008
H.h. Gregg bait and switch on tv- used washer instead of new Clarksville Tennessee
I bought a washing machine from these people. It was not the same model that I purchased off the floor. After it was delivered, I noticed that the invoice had no model # on it. When this machine broke down my repairman told me it had replacement parts already inside!!! It was defini...
Entity
Categories: Appliances
14, Report:
#335258
Posted Date:
Nov 22 2008
H H Gregg Lana at h.h. gregg, via our telephone conversation this morning, very efficiently dismissed my complaint and left me hanging out to.. NOT DRY !! Fort Wayne Indiana
On the 14 of last month my husband surprised me w/ a brand new Maytag washer and dryer. Given the fact the we recently became guardians to our beautiful young grandaughters, I was thrilled with more efficient laundry equipment!
Last week i began to notice excess lint and moistur...
Entity
Categories: Home & Garden Stores
15, Report:
#350290
Posted Date:
Jul 17 2008
H H Gregg Sold me a Used Washer as New Cincinnati Ohio
I went to buy a new washer and dryer because my reliable Kenmore stackable had suddenly died. I had to go pretty inexpensively on this one because I didn't have the funds available for this emergency purchase. I saw a big sale at HH Gregg on washer and dryer combos for around 500 ...
Entity
Categories: Audio & Electronics Shops
16, Report:
#345294
Posted Date:
Jun 28 2008
H.H.GREGG MACON,GA. H. H. GREGG LIED TO ME ABOUT REPAIRS. MACON Georgia
I bought a hdtv at H.H.Gregg in Macon,Ga. in nov. 2007. The sales person told me if i bought a extra warranty, my tv would be fixed a home in 48 hours.
My tv began to shut off,for no reason and I called H.H.Gregg in Macon,Ga. with my problem and was told they would call someone in...
Entity
Categories: Audio & Electronic Retail Stores
17, Report:
#5614
Posted Date:
Jun 03 2008
HH Gregg, Appliance installation rip-off.
On Friday the 29th of June,2001 a new Whirlpool dryer, a Roper electric was delivered and installed at my home. Fully payed for to include installation and hook up of vent hose and haul off of old dryer for an additional charge of 39.00 to deliver, install and haul off the old drye...
Entity
Categories: Appliances
18, Report:
#336153
Posted Date:
Jun 01 2008
Circuit City did not honor their sales add Melbourne Florida
I went into Circuit City looking for an HDTV - more specifically, Panasonic plasmas. I saw a sign in the store about getting a 42 Panasonic Viera 1080p TV with a surround sound system for $1500. I decided to get it, and as they were ringing me up, I noticed in their sales add they h...
Entity
Categories: TVs & VCRs
19, Report:
#335418
Posted Date:
May 29 2008
H.H.GREGG H.H.GREGG DOES NOT HONOR IT'S EXTENDED WARRANTY POLICY CANTON Ohio
November 17, 2007
H.H. Gregg,
This is the fifth time I have had to unhook this unit & travel to Belden Village (a one hour round trip).
Since my purchase on June 02,2003 I have had this unit in on the following dates:
06/09/2005
09/19/2005
01/10/2006
06/20/2006
12/09/2006
T...
Entity
Categories: VCR Repair
20, Report:
#326031
Posted Date:
Apr 14 2008
H.H. Gregg Breech of Contract Indianapolis Indiana
H.H. Gregg's Protection Plus, Certificate of Coverage, 5-Year Projection or DLP TV Plan PV2-5 states:
NO LEMON GUARANTEE-
The original warranted unit replaced with merchandise which has comparable features, after 4th technician-verified product failure. (Excludes gen...
Entity
Categories: TVs & VCRs
21, Report:
#306112
Posted Date:
Mar 30 2008
H. H. Gregg Don't buy a camera or a warranty from them! They do not honor warranties! Bowling Green Kentucky
2 Christmas's ago I purchased 2 digital cameras and a video camera from the H. H. Gregg in Bowling Green, KY. Because cameras are delicate things I always purchase 3 year warranties on them. I actually went to their store because I wanted to give them some business, feeling sorry th...
Entity
Categories: Audio & Electronics Shops
22, Report:
#302308
Posted Date:
Jan 22 2008
H H Gregg Failure to honor extended warranty in a reasonable time Newnan Georgia
My Toshiba DVD recorder has been in repair service for the third time since 10/18/2007 (In now for the third time since 11/29/07) although it was returned twice the problem still existed.
Since it was returned to the store in Nov. I have been told it was repaired and on the way b...
Entity
Categories: Warranty Companies
23, Report:
#301729
Posted Date:
Jan 20 2008
H.H. Gregg Rude General Manager with No idea of How to treat a customer Nashville Tennessee
I took a camera back to H.H. Gregg. I purchased the camera on 4/11/2007. I had some problems worth the camera so I took it back in late December 2007. I told the customer service rep that it was not working. He took my camera and told me it would be back in about 6 weeks. After...
Entity
Categories: Cameras & Video
24, Report:
#300183
Posted Date:
Jan 15 2008
H. H. Gregg Not Told of Return Policy of 10 DAYS!! Canton Ohio
When I purchased a Toshiba HD TV on 1-4-08, I was NOT clearly told the 'cash return' policy. All I heard from the sales rep. was 30 days. That, however, doesn't apply to cash returns, only exchanges. This return policy is upsurd - WAY beyond the industry standard of 30 days. My ...
Entity
Categories: TVs & VCRs
25, Report:
#270357
Posted Date:
Aug 26 2007
Whirlpool dont care and wont help ripoff Internet
I got a Whirlpool Cabrio washer and dryer from H H Gregg in Sept. of 2006 for several months I have tried to get this washer fixed, Every time the repair company tries to fix it something else tears up. ( This is a Whirlpool accepted repair company). I called Whirlpool and They said...
Entity
Categories: Appliances