1, Report:
#1481516
Posted Date:
Jul 07 2019
Jerome's Furniture Jerome Misrepresentation, would not provivide written warranty or repair, exchange, credit, defective merchandise unsuitable for its intended use and purpose Torrance CA
June 28, 2019
Mr. Jerome Nevarra
Jerome’s Furniture Warehouse
16960 Mesamint Street
San Diego, CA 92127
Dear Mr. Nevarra:
RE: Model NM7001-XOT-AO1
Serial Number: Z79029191033MM0
In reference to the above captioned chair purchased from Jerome’s telephonically on 5/08/2019, del...
Entity
Jerome's Furniture
Categories: Furniture
4, Report:
#1409743
Posted Date:
Oct 31 2017
Jerome's Furniture and Guardian Ins They will not honor there promises
Do not expect any follow up service for their products or their promised insurance. They refuse to return calls and when you have a claim they simply play ping pong with you between Jerome's and Guardian. I recommend you stay away from these people.
Entity
Jerome's Furniture and Guardian Ins
Categories: Furniture & Furnishings
5, Report:
#1350819
Posted Date:
Jan 19 2017
Jerome's Furniture Guardian Protection Plan YOU MUST LIE TO GET CLAIM COVERED Torrance California
I purchased a leather living room set from Jerome's furniture. I also purchased the premium Guardian protection plan in case something happened to the leather like a stain, puncture, rip, etc. I noted a small puncture in one of the seating surfaces. I have no idea how it ha...
Entity
Jerome's Furniture
Categories: Furniture & Furnishings
6, Report:
#1334589
Posted Date:
Oct 23 2016
Jerome's furniture Jeromes Delivered broken couches will not honor paid warranty San marcos California
The experience in store for us was decent. The gentleman helping us was nice.. The problem we have is that we spent 1300 on the Julian couches with a warranty. There is 4 separate cushions. One of the cushions was ripped so we called to have it replaced under warranty. The r...
Entity
Jerome's furniture
Categories: Furniture & Furnishings
7, Report:
#1186884
Posted Date:
Nov 05 2014
Jerome's Furniture Refused to refund $200 Gift Certificate and not calling back or emailing as promised El Cajon California
On 10/26/14, I went to Jerome's Furniture in El Cajon to purchase a sofa. When I went to pay, I was asked to pay without using a $200 gift card in my possession. I was unable to use the Gift Card due to a computer glitch. By the time, the girl ran the card several times, the b...
Entity
Jerome's Furniture
Categories: Home & Garden Stores
8, Report:
#1170659
Posted Date:
Aug 19 2014
Jerome's Furniture JEROME'S FURNITURE is a big SCAM. Torrance California
JEROME'S FURNITURE is a big SCAM. They will take your money and promise delivery of your furniture the next day but it will NEVER HAPPEN. I ordered my furniture Saturday night, was promised by MICHAEL ARUSMI (sp?) a next day delivery which did NOT happen. Michael then promised some...
Entity
Jerome's Furniture
Categories: Furniture & Furnishings
9, Report:
#1023829
Posted Date:
Mar 05 2013
Jerome's Furniture False statements San Marcos, California
I have used Jerome's furniture stores for many years. At that time they had only one store in downtown San Diego. The service was exceptional, pricing was fair, and the customer was superb. Not any more. They have grown into the typical don't care store that's too big to give a darn...
Entity
Jerome's Furniture
Categories: Department & Outlet Stores
10, Report:
#902365
Posted Date:
Jun 28 2012
Jerome's Furniture Matress Mold Chula Vista, California
We discovered mold on the underside of the bed, and after doing research we discovered this has happened to other people as well!! We just wanted them to honor our warranty and give us a new mattress, but Jerome s said the warranty is broken b...
Entity
Jerome's Furniture
Categories: Furniture & Furnishings
11, Report:
#881336
Posted Date:
May 11 2012
Jerome's Furniture Do not shop at this store Rancho Cucamonga, California
Last Saturday I purchased a table and chair set from you (attached is the invoice), I was told I could pick it up on Monday. I responded to the e-mail you auto send via e-mail and a phone call confirming it was in Rancho Cucamonga. I drove over 40 miles one direction to ...
Entity
Jerome's Furniture
Categories: Home & Garden Stores
12, Report:
#679794
Posted Date:
Jan 07 2011
Jerome's Furniture Chula Vista Jerome's Furniture Chula Vista, Jerome's Jerome's Furniture RIP-OFF Chula Vista, California
My wife and I bought all of our home furniture at Jerome's in Chula Vista.
My first Living room Leather sofabed lasted for a couple of years.. then the framing broke. since I bought the warranty I tried to used it and I got the runaround until they finally asked me to take my sofab...
Entity
Jerome's Furniture Chula Vista
Categories: Furniture & Furnishings
13, Report:
#420359
Posted Date:
Feb 05 2009
Jerome's Furniture Guardsman, Stain Safe, Protection Plan RIP OFF, DENIED CLAIM. Rips Covered, not stitching coming undone! San Marcos California
5 yr plan bought in 05, sales rep (Roslyn) told us it covered ANYTHING & EVERYTHING for the next 5 years. Feb 2, found stitching had come out in cushion where you rest your back...called to place a claim with Guardsman and it was denied. Stitiching isn't covered....RIPS ARE!
W...
Entity
Jerome's Furniture Guardsman, Stain Safe,
Categories: Furniture & Furnishings
