1, Report:
#1193943
Posted Date:
Dec 08 2014
Kay Jeweler's Sterling Jeweler's Defective Wedding Ring Set and False Diamond Guarantee Akron Ohio
My wedding ring set was brought on 12/31/12 at Kay Jewelers with a Lifetime Diamond Guarantee of having my diamonds replaced if lost or damaged as long as it was inspected every 6 months. On March 26, 2014 my 1 CT Marque diamond just fell out of my wedding ring set after being inspe...
Entity
Kay Jeweler's
Categories: Unusual Rip-Off
2, Report:
#1010039
Posted Date:
Feb 07 2013
Kay Jewelers lack of fair notification, unethical sales and service , Internet
When the sales manager at my local Kay Jeweler's handed me the bill for my product three years ago and it was twice what I thought they said, I didn't complain and was just thankful for their high quality product.
When I called the store only days later to ask what monthly paymen...
Entity
Kay Jewelers
Categories: Jewelry Stores
3, Report:
#985876
Posted Date:
Dec 22 2012
Kay Jeweler's Cracked a sapphire during an unrelated repair and it took a while to get that alleviated Madison, Wisconsin
I bought a ring from Kay in November 2004. 14K white gold with a natural blue sapphire center stone and six smaller white diamonds on each side. I got the extended service plan (ESP), which requires a six-month check on the ring.
In November 2012, two of the twelve di...
Entity
Kay Jeweler's
Categories: Jewelry Stores
4, Report:
#871302
Posted Date:
Apr 20 2012
Kay Jeweler's One word for this company - THIEVES! Holyoke, Massachusetts
In February I was advised that my original 20 yr diamond ring (from a local jeweler no longer in business) was beyond repair and I should look into new mounting options. My husband thought he would surprise me and picked out a new bridal set to which my diamond would be m...
Entity
Kay Jeweler's
Categories: Jewelry Stores
5, Report:
#326962
Posted Date:
Apr 24 2010
Kay Jewelers - Kay.com - Sterling Jewelers - Signet Jewelers FRAUD; Harassment - Physical Disability Gender Military (not kidding) Mary Esther, Mary Esther, Akron Florida Ohio and United Kingdom
Nutshell: Kay personnel harassed me in store, via Kay.com 1-800, via email, via Sterling Jewelers, and it goes on, fully knowing that I was at the time post-op and handicapped with dominant hand, and that husband was in Iraq.
Where to begin - In-store: Took wedding set to local K...
Entity
Kay Jewelers - Kay.com - Sterling Jewelers - Signet Jewelers
Categories: Jewelers
6, Report:
#352737
Posted Date:
Mar 30 2010
Kay Jeweler's Lost my ring and tried to pawn off another as mine afte sent to be fixed. Bradenton Florida
I took my ring in because the stone fell out and the sent it away under the warranty plan. It should be back in 7-10 days after 14 days I called and was told it was in, so I went to pick it up. After I picked it up and put it on I was looking at it and said this isn't my ring to my ...
Entity
Kay Jeweler's
Categories: Sales People
7, Report:
#471280
Posted Date:
Aug 19 2009
Kay Jewelers either completely disfigured my wedding ring, or gave me the wrong ring after a 'routine cleaning' Owings Mills Maryland
My husband dropped off all of our rings for a routine cleaning on 7/8/09 at Kay Jewlers. The newbie on duty that night mention that mine needed replating. I didn't even know it was plated, but that's another argument all by itself. I will be a much more informed customer next time. ...
Entity
Kay Jewelers
Categories: Jewelry Stores
8, Report:
#471170
Posted Date:
Jul 19 2009
Kay Jewlers Kay Jewlers either completely disfigured my wedding ring, or gave me the wrong ring after a routine cleaning. Owings Mills Maryland
My husband dropped off all of our rings for a routine cleaning on 7/8/09 at Kay Jewlers. The newbie on duty that night mention that mine needed replating. I didn't even know it was plated, but that's another argument all by itself. I will be a much more informed customer next time....
Entity
Kay Jewlers
Categories: Jewelry Stores
9, Report:
#372653
Posted Date:
Sep 13 2008
Kay Jewelers Refused to honor a contract for replacement batteries Columbia Missouri
May 10, 2006, I purchased, and had installed two watch batteries from Kay Jewelers (Columbia Mall, Bernadette Rd. Columbia, Mo.). The cost was $12.95 per battery which came to $25.90 with tax. At the time of I purchase a Lifetime Battery Warranty which is clearly stated on the recei...
Entity
Kay Jewelers
Categories: Jewelers
10, Report:
#326839
Posted Date:
Sep 04 2008
Kay Jewelers Misleading young adults into credit applications! VIRGINIA BEACH Virginia
My 18 year old son just recently spent a holiday in the VA Beach area. While visiting a mall he and his girlfriend stopped in to Kay jewelers. He was lead to believe he was filling out a form for a discount/catalog program. His girlfriend of only 17 was also approached to fill in th...
Entity
Kay Jewelers
Categories: Jewelers
11, Report:
#362424
Posted Date:
Aug 13 2008
Kay Jewelers, Kay Jewelers lost 2.5 carat platinum ring and refuse to release replacement without me signing a general release form Atlanta Georgia
I took my $8660.00, customized, 2.5 carat (near colorless whiteG-H) diamond platinum ring to Kay Jewelers in Northlake Mall in Atlanta GA on February 1, 2008 to have my ring resized from a 8.5 to a size 9. I was told it would take one week to be resized and I would be called when...
Entity
Kay Jewelers
Categories: Jewelry Stores
12, Report:
#281614
Posted Date:
Nov 10 2007
Kay Jewelers Kay Jewelers Santa Certs. Ripoff - Be Warned!! Independence Missouri
Last December I decided that it was time to pop the question to my girlfriend of 2 years, we have known each other for the past 10 years as we both grew up in the same small town of Clinton Missouri.
During this time I did as much research as possible to ensure that I could get ...
Entity
Kay Jewelers
Categories: Jewelry Stores
13, Report:
#226153
Posted Date:
Feb 06 2007
KAY JEWELERS ripoff JACKSONVILLE Illinois
My fiance and I went into kay's and purchased a Leo Diamond ring April 2006. My ring was beautiful. Color E Clarity VS2. We looked the diamond over very carefully. The band that was on it was yellow gold and we wanted white gold. So they sent my ring out to be switched.
It took ...
Entity
KAY JEWELERS
Categories: Jewelry Stores
14, Report:
#183176
Posted Date:
Apr 01 2006
Kay Jeweler's horrible service and workmanship appalling treatment Independence Missouri
My boyfriend of two years, decided that he would like to buy me a right-hand ring for our anniversary and Valentine's Day. We were looking for channel rings, which I adore and ended up at Kay's in the Independence Center mall.
I told the saleswoman that I was looking for channel ...
Entity
Kay Jeweler's
Categories: Jewelry Stores
15, Report:
#56099
Posted Date:
May 08 2003
Kay Jewlers ripp-off - They refused to honor their own Santa certificate. Tallahassee Florida
Last year around Christmas time I purchased a diamond tennis bracelet for my wife from Kay Jewlers. The salesman there gave us a santa certificate which he said was good for $100.00 off our next purchase from Kay Jewlers. The only stipulation he gave for its use was that it had to...
Entity
Kay Jewlers
Categories: Jewelry Stores
16, Report:
#1034133
Posted Date:
May 03 2002
Kay Jeweler's Kay's caused us HELL!!! abused & mistreated Austin Texas
My boyfriend and I went to pick out a ring at Kay Jeweler's, where he has been a faithful customer for the past 10 years. After picking it out, he decided he wanted something inscribed in it....a very particular phrase, in German. In any case, he had to repeat the words for the je...
Entity
Kay Jeweler's
Categories: Jewelry Stores