1, Report:
#1526936
Posted Date:
Jun 13 2023
Locksmith-pros.net The technician from this company identified himself as Benjamin I called Locksmith-pros.net on Sunday June 11 because they claimed to have unbeatable prices and service on their website. They list the service charge for their visit as being $15 with a safe lockout fee starting at $65. They claim that they offer a 100% satisfaction guarentee. When I spoke to Benjamin on Sunday I provided him with the name of the safes I needed opened, and he said he could do that...no problem. He asked me if 11:00 AM the following day would work and I said that was fine. He arrived at 1:30 instead of the 15 minute window of the stated arrival time they claim on their website. When Benjamin arrived and I escorted him to the safes, he said he could not open them without breaking them. I then asked him why he didn't tell me that when we spoke the previous day. He said that he did, and I replied that if he did tell me that, I would never contracted with him. So, I looked at him and said I'll give you your $15 for the service call and see you to the door. At that point he said that the service charge was $29 dollars and the total sum I owed him was $110 dollars for wasting his time. He was not backing down, and I knew that the police would simply tell me all I could do was make a complaint with his company. As soon as he left I called the company and spoke to the customer service rep to inquire if my $110 dollars was going to be refunded because the technician was not only dishonest, fleecing me of $110 dollars, but I was in no way satisfied eith the lack of service and deceitfulness, and no guarentee of satisfaction was provided. The customer service rep only apologized and she said she would relay my complaint to the manager.It's now 6:18 and I haven't heard from him or her. I highly doubt I will either. My definition of a 100% guarenteed satisfaction would be a return of my $110 dollars for the total scam they pulled on me. Lake Zurich and other cities they serve Illinois
I was an unfortunate victim of Locksmith-pros.net The technician from this company identified himself as Benjamin I called Locksmith-pros.net on Sunday June 11 because they claimed to have unbeatable prices and service on their website. They list the service charge for their visit a...
Entity
Locksmith-pros.net
Categories: Locksmiths
2, Report:
#1396737
Posted Date:
Aug 30 2017
locksmith-pros.net http://locksmith-pros.net (18883773434) locksmith-pros.net (18883773434) charged me $1163 for their work which we agreed will only cost $310. Internet
(I have pictures for this report, can't be shown)http://locksmith-pros.net (18883773434) charged me $1163 for their work which we agreed will only cost $310. The repair workers asked me to sign the document with no indication whatsoever that the price will be more than tripled on th...
Entity
locksmith-pros.net
Categories: Locksmiths
3, Report:
#1389557
Posted Date:
Aug 01 2017
Locksmith-pros.net Replaced front door lock and put in a new one and didn't ask if we wanted to have the style door lock we now have Somerville Internet
We contracted locksmith-pros.net to come and replace our front door lock as it was becoming difficult to get a key into the lock. This lock is in the handle used to open the door. The technician who was dispatched doesn't work directly for locksmith-pros.net but some local company. ...
Entity
Locksmith-pros.net
Categories: Miscellaneous Companies
4, Report:
#1388773
Posted Date:
Jul 28 2017
Locksmith Pros.NET Ripoff and Unprofessional Little Elm Texas
The Locksmith Pros website advertises a 15 minute arrival time. I waited 1 hour and 14 minutes for the locksmith technicians arrival. The Locksmith Pros website advertises 'cheap', 'rock-bottom prices', 'quickest and most affordable solution'. After a total of 40 minutes of se...
Entity
Locksmith Pros.NET
Categories: Advertising / Deceptive
5, Report:
#1388326
Posted Date:
Jul 26 2017
Locksmith-pros.net Lock Smith Pros Technician Carlos (young kid) arrived at Elizabeth NJ. Carlos using his tools (metal bar) unsuccessfully tried to unlock the driver side door, while Driver was watching that Carlos does not damage the door. At the moment that driver got busy on a phone call, the kid Carlos walked around the car towards the passenger door (front) to unlock the door. This time he was successful. Yet the door was damaged got a molding frame dented and scratch, this caused by the tools and technique Carlos used. Also the Clip weather strip was affected causing water to access the interior. Whole border of the window is vented. When damages were pointed out, Carlos did not showed any interest nor professional handling of the situation. Someone must do something to this crocks. Somewhere in NJ - they operate online. New Jersey
Good morning Mr. Jose I had spoken over the phone with one of your customer service representatives which were helpful and courteous.Technician Carlos (young kid) arrived at given address and met with driver. Both wal...
Entity
Locksmith-pros.net
Categories: Questionable Activities
6, Report:
#1369159
Posted Date:
Apr 23 2017
Locksmith-pros.net Owner Internet
I called the number on their website. When I called the girl that answered right away asked what kind of lock I was calling about and I told her. I asked her if it was 15.00 like stated on the website and she said yes and then right away told me she was putting me on hold to locat...
Entity
Locksmith-pros.net
Categories: Miscellaneous Companies
7, Report:
#1366137
Posted Date:
Apr 11 2017
Locksmith-pros locksmith-pros.net FRAUD BAIT AND SWITCH San Jose Nationwide
We had a locksmith service come to our house. The Ad online said it was a $15 call, plus labor.(http://locksmith-pros.net/locations/san-jose-ca?gclid=Cj0KEQjwzpfHBRC1iIaL78Ol-eIBEiQAdZPVKq41hTkD_ykHlA4Z7wQ-tKsJRZ66_rS7hLfcWo1isTQaAgRM8P8HAQ)The locksmith on arrival told us there wou...
Entity
Locksmith-pros
Categories: Maintenance Companies
8, Report:
#1367067
Posted Date:
Apr 11 2017
Locksmith-pros.net Uses Your Desperation to Completely Rip You Off Virginia Beach Virginia
Yesterday, April 10th 2017, I locked myself out of the car with my dog inside. I frantically searched for a locksmith and found this place promising 15 dollar visits and locksmith services starting at 35. I called and they said someone would be there in 15-25 minutes.
25 minutes...
Entity
Locksmith-pros.net
Categories: Personal Services
9, Report:
#1366523
Posted Date:
Apr 09 2017
locksmith pro.net i lost my key they told me 120 i left came back he told me that he made 2 keys i tried it car turned on then shut off after i had paid him he told me he was not able to program it in he took 430 of my money called office in they told me they was not giving me my money back locksmith pro.net North Carolina
they told me it was 120 for new key they then told me it was 430 i paid that then tried to use key in it was not programed i then called for them to tell me im not getting my money back in they hung up on me then called the tech in he also hung up on me
Entity
locksmith pros.net
Categories: Unusual Rip-Off