1, Report:
#1428522
Posted Date:
Feb 11 2018
Luxury spas inc Shipped to me the spa without all the major parts in it Lorain Ohio
At the end of 2017 September of 2017 I ordered a $2,000 steam shower and Spa. when it arrived there was no control panel shower heads or anything to complete and make the system work. I called them for over three weeks and never got a response no answer at the 1 877 number. I went t...
Entity
Luxury spas inc
Categories: Health Spas, Appliances, Bed & Bath, Building Products, Hot Tubs
2, Report:
#1425018
Posted Date:
Jan 24 2018
LUXURY SPAS,INC. Company failed to alleviate product deficiencies, failed to honor guarantee and ignored our request for help. Lorain Ohio
In November of 2017, we ordered product coded AX-608 from Luxury Spas, Inc. Product was delivered to us in December, 2017, whereupon we contracted with local professional electrical and plumbing contractors to assist in installation and testing of the delivered product. Upon complet...
Entity
LUXURY SPAS,INC.
Categories: Health Spas, spa services
3, Report:
#1200215
Posted Date:
Jan 08 2015
Luxury Spas Inc. AX-608 Steam Shower with Jetted Tub Lorain Ohio
We purchased an AX-608 steam shower and jetted tub from Luxury Spas Inc. It was delivered and uncrated about a week after it was delivered. This unit was installed, buy a contractor while we were on vacation. Upon our return, about 1 month and a half, we discovered that the drain ca...
Entity
Luxury Spas Inc.
Categories: Bed & Bath
4, Report:
#1162140
Posted Date:
Jul 15 2014
Luxury Spas Inc. Left me with only 1/3 of my shower! Luxury Spa Warranty is all wet!! Loraine Ohio
Bought a luxury shower from Luxury Spas in February of 2013. had it professionally installed. They were short on directions. took much longer to install than it should have. In April of this year the shower wand just shredded and the handle to control the three shower options sto...
Entity
Luxury Spas Inc.
Categories: BBB Better Business Bureau
5, Report:
#1161786
Posted Date:
Jul 14 2014
luxury spas inc Total Scam! Lorain Ohio
Entity
luxury spas inc
Categories: Bed & Bath
6, Report:
#1141557
Posted Date:
Apr 25 2014
Luxury Spas Inc Luxury Spas Inc is a scam company that sells mediocre products they know very little about with no means or intention to service or replace them when they malfunction. Lorain Ohio
Luxury Spas Inc is a scam company that sells mediocre products they know very little about with no means or intention to service or replace them when they malfunction. We purchased a 9KW Steam Generator from Luxury Spa Inc for our newly remodeled bathroom at a cost of $950.&nb...
Entity
Luxury Spas Inc
Categories: Miscellaneous Electronics
7, Report:
#1095399
Posted Date:
Oct 29 2013
Luxury Spas Inc. Far From Luxury Lorain Ohio
First of all I am working on a suit against this company and any other consumers who have been scammed should please come find me on Ripoff Report, I think there is a way to do that. Anyway, I am stelladizay on Twitter.
Needless to say, this company will sell you an unusable steam s...
Entity
Luxury Spas Inc.
Categories: Bed & Bath
8, Report:
#1077530
Posted Date:
Aug 20 2013
Luxury Spas Inc. Luxury Spas Lorain, Ohio 44053 I bought a jetted tub on July 28, 2012 for over $1600 and to-date I have not been able to use it at all. They sent a defective product which leaked water onto the electrical pump. I have struggled in obtaining customer service. I decided to hire a contractor to fix it but needed parts from them. It's been months and parts came in missing other parts. I would sincerely and seriously caution anyone from buying anything from them. Very poor product and very very poor customer service. Please read their Refund/Return policy carefully. They do NOT stand behind their product. When I noted that they sent a defective product, they quoted me their Return policy which makes you pay for their shipping cost to you (which they claim is FREE) and your shipping cost to them and a 30% restocking fee. DO NOT BUY FROM THEM. It's is now August 20, 2013 and I am still struggling to get parts and I have a contractor who can back up my situation. Lorrain Ohio
I bought a jetted tub from them on July 28, 2012 for over $1600. After I had the shipping notice, they took the product off the website. That's how I found out it was a discountinued item. They sent a defective product what leaked water onto the electrical pump below. All th...
Entity
Luxury Spas Inc.
Categories: Bed & Bath
9, Report:
#1052599
Posted Date:
May 21 2013
Luxury Spas Inc Now you see it, Now You DON'T Lorain Ohio
We (my girlfriend and I) ordered a $1600.00 Steam Shower enclosure from this company company on a Monday. We ordered it because they said it was In Stock, and that they offerred free shipping. Time was of the essense because we we moving into a new house in a week and needed it to c...
Entity
Luxury Spas Inc
Categories: Bed & Bath