1, Report:
#1519417
Posted Date:
Jun 30 2022
National Floors Direct Stole my cash and didnot do work Pompano Beach Florida
Contracted this company to remove tile bathroom floor and sub floor and replace it with a new sub floor and vinyl flooring. When installer arrived he said to first pay him the balance in cash or certified check before he began the work. I told him the balance was financed. He cal...
Entity
Categories: Flooring
2, Report:
#1518239
Posted Date:
May 09 2022
National Floors Direct Big Scam, Fraud, False Advertisement, Deceptive & Manipulative Marketing Tactics Long Island City New York, NY
A salesperson, Mike came for an estimate. I decided not to go with them because the estimate was too high. Mike said, Wait, wait, wait. Watch what I can do for you! and he called Regional Manager three different times to bring down the price. I told him that my daughter is getting m...
Entity
Categories: Flooring
3, Report:
#1504031
Posted Date:
Jan 19 2021
National Floors Direct I had the exact same experience as the customer in Astoria, NY. Exactly the same sales pitch and received a thin cheap floor with a completely damaged finish. West New York NJ
I had the exact same experience as the customer in Astoria, NY. Exactly the same sales pitch and received a thin cheap floor with a completely damaged finish. There is a 90 day installation warranty so they have ignored calls hoping I will go away until the warranty expires. They ...
Entity
Categories: Flooring
4, Report:
#1498820
Posted Date:
Aug 16 2020
National Floors Direct salesman lied to me and scammed me with product. I asked for prefinished solid hardwood and he sold me engineered wood for a high price i thought i was paying for hardwood astoria queens ny
The salesman came to my home telling how great good quality made in the USA their flooring is. He told me the flooring has a lifetime warranty. He told me they dont subcontract and have their own people so you dont have to worry about anyone coming to do the job. they price ga...
Entity
Categories: Business Review
5, Report:
#1487237
Posted Date:
Nov 04 2019
![](https://www.ripoffreports.com/report-images/45*34/docs/r1487237-0mfvpr-xnuiyb5fz9.png)
National Floors Direct flooring scam operation nj
This company is a scam operation plain and simple. they are masters at bait and switch. they promise you one thing but deliver a far inferior service than what you paid for.
STAY AWAY from these guys. Do your homewark and read all the pitiful reviews everyone has posted on yelp and ...
Entity
Categories: Flooring
6, Report:
#1483779
Posted Date:
Aug 21 2019
National Floors Direct Will not stand behind their installation beyond 3 months. Dracut Massachusetts
Stay clear of National Floors Direct. The quote they provide will most likely be the lowest, but the reason they can do that is because they contract out the floor installation to the cheapest installers that cut corners. I had every room in my condo done by them in October 2018. I ...
Entity
Categories: Flooring
8, Report:
#1368272
Posted Date:
Apr 18 2017
National Floors Direct Awful Experience massachusetts
We had a NFD salesperson at our home on April 4, 2017, we chose stone carpet, scheduled the installation for April 8, 2017 and put a $1, 000 deposit down. NFD cashed our check on April 5th. We received a call on April 5th telling us the stone carpet was not in after all, we accepted...
Entity
Categories: Carpet & Tile Installers
9, Report:
#1312728
Posted Date:
Jun 22 2016
National floors direct Vindictive installers Avon ny Ny
We had carpet installed yesterday by national dloors direct. The in home estimate man was very nice and promised us the best price and told us all the old floor would be taken up and the carpet would be put down. When the two installers came my girlfriend was home by herself and sen...
Entity
Categories: Interior Decorators
10, Report:
#1289535
Posted Date:
Feb 23 2016
National floors direct High pressure sales, not truthfull, high pricing, dishonest, nasty customer servic Avon Internet
Beware of National Floors Direct! High pressure sales, with inappropriate comments: wasn't impressed with the floor I had until he knew they installed it. you want to cancel you have to write a letter and get it to them in 3 days, which My friend couldnt do so now a 15% restocking...
Entity
Categories: Home Improvements
11, Report:
#1265207
Posted Date:
Nov 02 2015
![](https://www.ripoffreports.com/report-images/45*34/docs/r1265207-xpfipm-llqfodvgsw.png)
NATIONAL FLOORS DIRECT SLOW WORK, MULTIPLE RESCHEDULING, SEVERAL DAMAGED WALLS AND TRIM AVON Massachusetts
NFD charged us 5500 for 3 rooms of laminate, they rescheduled 3 times into the next week! the floors look okay but they make alot of damage to my walls and trim! i sent them photos and they still denied it! NO compensation at all! i DO NOT recommend national floors direct AT ALL!!!
Entity
Categories: Builders & Contractors
12, Report:
#1219287
Posted Date:
Mar 31 2015
National Floors Direct cheap materials, shoddy materials, dishonest avon Massachusetts
I had National Floors Direct install laminate flooring in my kitchen. The flooring was defective - it had stains on it. When I called them to get it fixed, they said I mustve done it and they werent responsible. Save your money and call a reputable company - these guys are scam arti...
Entity
Categories: Carpet & Tile Installers
13, Report:
#1190923
Posted Date:
Nov 23 2014
National Floors Direct Unlawful Scam Artists Avon Massachusetts
Hello, I am a single mom of three girls living in a two bedroom home in Billerica. I wanted to put my house on the market and needed to replace the carpets. I called National Floors Direct in mid October, as I had seen the ads for them on tv. On Oct 14, the estimater was sched...
Entity
Categories: Sales People
14, Report:
#1165545
Posted Date:
Jul 28 2014
National Floors Direct Julia from customer service. Promised to be here at 3 different times and completely blew us off the 1st 2 times and showed up late the 3rd. Wanted to charge us $54 to re-scheduke the install but wouldn't let us cancel the order or give us a discount for being 3 days late on their install. Avon, MA Internet
We were charged $360 to install a carpet. We gave them $160 up front and the balance on installation. They completely blew us off the 1st day they were scheduled to install it, no phone call or anything to let us know. They then scheduled it for Saturday morning and did the exact sa...
Entity
Categories: Carpet & Tile Installers
15, Report:
#1140738
Posted Date:
Apr 22 2014
national floors direct keeping my deposit after they canceled. told me there was xtra work that wasnt in original scope. i declined the additional work that was outside of the contract avon Massachusetts
i spoke to the guy they sent out. he told me everything was fine with my floor and there would be no problem laying down laminate. we signed contract. i gave him the down payment. he explained if i canceled the contract the refund would be kept. fine okay. installation comes out to ...
Entity
Categories: Home Improvements
16, Report:
#1116589
Posted Date:
Jan 18 2014
National floors direct My family got hurt on nails sticking threw carpet, left a mess, stables left in carpet Avon Massachusetts
I hired national floors direct to come into my home and install new carpet in a professional matter, they left nails sticking out of the carpet threwout the house. My family and I both stepped on nails and hurt ourselves. I found my two year old son playing with sharp staples le...
Entity
Categories: Customer
17, Report:
#925565
Posted Date:
Aug 10 2012
National Floors Direct does not refund deposits Avon, Massachusetts
On May 25 at 6 pm I met with a rep from National Floors Direct and he showed me carpet samples with no specifications about face weight, fiber type or construction on its backing or sample board. I didn't have the Home Depot sample with me to compare but and he couldn't tell m...
Entity
Categories: Carpet & Tile Stores
18, Report:
#770105
Posted Date:
Aug 28 2011
National Floors Direct PLEASE! STAY AWAY! YOU DON'T GET WHAT YOU PAY FOR! Avon, Massachusetts
Stay away from this company! They are a scam.I signed a binding contract for hardwood flooring with salesman, Joel Fosmire. They demanded $200.00 up-front for a special deal.They cancelled THREE installment appointments minutes prior to coming. They tried to con me for more money be...
Entity
Categories: Builders & Contractors
19, Report:
#689021
Posted Date:
Jan 31 2011
National Floors Direct Anil Singh Incompentent and Incomplete Carpet installation and Refusal to fix it. Internet
I Hired National Floors Direct to purchase and install a large amount of carpeting in my home. I will say it was difficult negoiating with them. Their first price given was significantly higher than the carpet company I have used for years. After a lot of time and effort they final...
Entity
Categories: Carpet & Tile Stores
20, Report:
#669385
Posted Date:
Dec 30 2010
National Floors Direct Horrible Experience - Horrible Customer Service - Horrible Business Practices Avon, Massachusetts
I paid a deposit on November 6, 2010 for a job scheduled on November 20th. They showed up with the wrong materials to do the job. They needed to glue the tack strip with a specific type of adhesive. One of their crew was laying on my couch while I phoned in ...
Entity
Categories: Carpet & Tile Installers
21, Report:
#601751
Posted Date:
May 11 2010
National Floors Direct Disgruntled employee that spreads the truth about this horrid company Internet
I want to start off by saying that if you are looking for flooring or carpet in any way do not go to National Floors Direct. This is a very corrupt company that takes advantage of consumers. I worked for Empire Today and they actually look like angels compared to this company. This ...
Entity
Categories: Bad Check Writers
22, Report:
#476162
Posted Date:
Aug 04 2009
National Floors Direct Choosing floor covering should be an easy, enjoyable, and affordable experience for all of those who desire to bring comfort to their personal space. It's sad when companies talk out of their a**! Warwick Rhode Island
I don't even know where to begin when writing this complaint about National Floors Direct. It was one of the worst experiences I have ever had working with a company. We were supposed to get a wood floor in our living room, hallway and a carpet on our stairs. But we recieved so much...
Entity
Categories: Builders & Contractors
23, Report:
#458423
Posted Date:
Jun 04 2009
National Floors Direct Terrible experience Avon Massachusetts
The installer team of 2 showed up 7 hours late. We were scheduled for a noon to 3pm installation. 3pm came and went, my wife stayed home all day waiting for them. They never called so we called them, they said they were running behind and would be there in 2 hours (5pm). The did...
Entity
Categories: Carpet & Tile Installers
24, Report:
#340574
Posted Date:
Feb 20 2009
National Floors Direct Wrong Carpet, Bad Attitude, Poor Resolution, Avon Massachusetts
I ordered three rooms of Putty Grey berber carpet in early May. When the installers arrived two weeks later, I told them that the color seemed much darker than I remembered. After listening to the Installation Manager double-talk me for five minutes (you only saw a small sample, you...
Entity
Categories: Carpet & Tile Installers
25, Report:
#336876
Posted Date:
Jun 04 2008
National Floors Direct Bad installation, refusal to correct issues, product misrepresented Monson Internet
August 07 had National Floors Direct install a laminate floor throughout our house. This purchase was based on sale rep telling us that our choice in laminate was bulletproof and would be great for wear and durability.
First time some water from rain came in with shoes and left s...
Entity
Categories: Carpet & Tile Installers