1, Report:
#1532761
Posted Date:
May 30 2024
Sears Parts Direct Thieves!!!!!! Mobile AL
Garbage company no wonder most stores are out of business I ordered lawn muching blades a 2 pack May 22nd 2024 after confirming with an associate what I bought was a 2 pack 2 blades I ordered online to use my PayPal order arrived May 29 2 boxes arrived one had a blade the other box ...
Entity
Categories: Lawn care equipment, lawn mower, riding lawn mower
2, Report:
#1508120
Posted Date:
May 18 2021
Sears Parts Direct Sears Direct told me the item I needed was in stock, went through the motions of placing the order, took my payment, then a week olater put it on back order, kept the money and asked if I wanted to order it again.
A local apapliance repair shop was unable to secure the part needed for repair but checked Sears Direct for availability and was told it was in stock but I would have to order it. I called and placed the order.
They confirmed that the part was in stock, took my payment and verifie...
Entity
Categories: Appliance parts
3, Report:
#1294916
Posted Date:
Jul 19 2016
Sears Parts direct Parts for appliances Internet
This company has no customer service. Husband ordered 2 parts for our oven on Sat March 19 2016. After he placed the order we found a Oven that cost less then the parts for the oven we were goign to fix. We called to cancel our order. Everytime we tried they said t...
Entity
Categories: Appliances
4, Report:
#1267966
Posted Date:
Nov 14 2015
Sears Parts Direct.. Warning Stay Away.Check with local appliance parts stores first..(quicker,cheaper,less of a headache) Dallas Nationwide
Ordered part for Kenmore Elite dishwasher from sears parts direct website at the sears store .Gave associate model number ,and serial number off the unit..Part is ordered by associate from sears parts direct,based off of there online diagrams and part numbers.Part arrives at my ho...
Entity
Categories: Appliances
5, Report:
#1252476
Posted Date:
Sep 02 2015
Sears Parts Direct did not send parts I ordered. The parts sent were also incomplete, so wouldn't have worked if correct. Dallas Internet
I purchased a carburetor for out generator on our service truck. The photo on line showed the correct part I needed. I just got my order today and the part I received is not even close to the photo.
I was going to find the phone number to call Sears Parts Direct, but I found ...
Entity
Categories: Auto Tire shops
6, Report:
#1225062
Posted Date:
Apr 27 2015
Sears Parts Direct Tried to pull the wool over my eyes! Internet
I went to SearsPartsDirect.com to inquire about a bagger attachment for my 88 year old's mother's tractor lawn mower that my brother-in-law uses. It is a Craftsman mower and I wanted to research it to find out if it was available to buy in a store. The nearest Sears is over a ha...
Entity
Categories: Outdoor Furniture & Equipment
7, Report:
#1106425
Posted Date:
Dec 12 2013
Sears Parts Direct If you order parts for your Sears or Kenmore items they play a game and try to sell way overpriced replacement parts Internet
If you make the mistake of buying anything that will need replacement or repair parts from Sears you get to play a game. You are sent to Searspartsdirect and they give you a price 4 times what it will cost you fro anything from filters to mowing decks. When you state that the price ...
Entity
Categories: Advertising / Deceptive
8, Report:
#1100154
Posted Date:
Nov 18 2013
Sears Parts Direct Sears Appliance Online Ordering Deceiving Practices, High-Pressured Sales on Water Filters and Not-Needed Parts, Horrible Customer Services Once Order is Made. Internet
I can't believe Sears Parts Direct still practice deceiving schemes in persuading customers to order parts they don't need. It's internet age and Sears really believes it can get away with ths type of business misconduct.I was trying to order a refrigerator switch today and sou...
Entity
Categories: Kitchens
9, Report:
#1048626
Posted Date:
May 06 2013
Sears Parts Direct Washer appliance parts timer deceptive dishonest Internet
On January 25, 2013 I purchased replacement timer part 3953248 for our Sears Kenmore Washer from Sears Parts Direct for $145.00. I installed the timer and it worked correctly for almost three months. Then one day the washer mysteriously stopped in mid cycle and the breaker switch to...
Entity
Categories: Appliances
10, Report:
#930097
Posted Date:
Aug 21 2012
Sears Parts Direct Mis representation of the parts I ordered Mobile, Alabama
I contacted Sears Parts Direct on line to order a battery pack for a weed trimmer and check on a price. I chatted on line with a sales rep, who confirmed they had the battery I needed and it was a 2 pack for $59.99, I confirmed with her that it was a 2 pack for this price, she said ...
Entity
Categories: Outdoor Furniture & Equipment
11, Report:
#928846
Posted Date:
Aug 18 2012
Sears Parts Direct Sears Classless, Ripoff, unethical Internet
Do Not Buy from Sears Parts Direct. The part may be more inexpensive but it will cost you in the end.
I purchased a part for an appliance from the online store. The part was in stock according to the site and I elected to purchased 2 day expedited delivery at a charge...
Entity
Categories: Department & Outlet Stores
12, Report:
#831713
Posted Date:
Jan 31 2012
searsparts direct claimed items were never returned sears would not contact sears part direct dallas, Texas
Sears wants me to pay for items I returned to sears parts direct dallas tx. Spoke with sears managers and they stated they never contacted sears parts direct to see if items were returned. Customer for 40 years.
Entity
Categories: Appliances
13, Report:
#829788
Posted Date:
Jan 27 2012
Sears Parts Direct uncaring, non-concilliatory, mistake prone, poor service Internet, Internet
I asked several times in several different ways on the chat if I was getting the entire oven door and was told that I was indeed getting it. The box arrived several days later containing only the front glass from the oven door.
I spent an hour with customer service trying t...
Entity
Categories: Kitchens
14, Report:
#753165
Posted Date:
Jul 15 2011
Sears Parts Direct beware before ordering! Internet
On 7/3/11 I ordered parts online thru Sears Parts Direct, and marked the box to have the parts shipped to a P O Box. I received an automated e-mail stating the parts had shipped on 7/5/11 and included was a tracking number for UPS. I read UPS and knew something was wrong; UPS ...
Entity
Categories: Outdoor Furniture & Equipment
15, Report:
#752667
Posted Date:
Jul 14 2011
Sears Sears Parts Direct Will not cancel order or refund money Mobile, Alabama
I sent an email to cancel order for parts. They kept beating around the bush trying to convince me not to cancel. I was initially told that the part was backordered for 14 days, when I replied that I wanted to still cancel, I was then told that it had shipped! They will not refund m...
Entity
Categories: Hardware & Tools
16, Report:
#711563
Posted Date:
Mar 29 2011
Bay Area Appliance Sales, Inc. Gross overcharge and total incompetence, Internet
Our fridge started having a big knocking noise.
We called Bay Area Appliance Sales, Inc. to get the problem diagnosed and get it fixed. They say they charge $49 to come out and diagnose the problem and if the customer decides to get it fixed, it would be inclu...
Entity
Categories: Small Business Services
17, Report:
#600563
Posted Date:
May 06 2010
Sears Parts & repairs Sears Have not received Parts Internet
Here is the email that I sent to Sears on April 30th:
On April 6th I used your Click to Call service to contact Parts Direct. When I reached them I explained that I was switching a gas stove from LP to Natural Gas(NAT). I also explained that the stove was sold as a NAT stove and wa...
Entity
Categories: Appliances
18, Report:
#588701
Posted Date:
Apr 02 2010
Airflow Appliance Repair Biggest Appliance Repair Ripoffs in the History of Mankind Van Nuys, California
On March 23, 2010, a service repairman came to my home to take a look at my Whirlpool Refrigerator that was no longer cold. After inspection, he told me that I needed to replace the starter. He said he didnt have the exact part number, but he had something better t...
Entity
Categories: Miscellaneous Companies