91, Report:
#616898
Posted Date:
Jul 20 2010
hhgregg NON-EXISTENT CUSTOMER SERVICE-EXPERIENCE IT FOR YOURSELF AT HHGREGG cary, North Carolina
I bought a Samsung refrigerator from the hhgregg store in Cary, NC on April 22, 21010. It was delivered on April 26. Everything was fine until June 19 when we realized the refrigerator was not cooling. I called the Cary HHGREGG store where I had bought the refrigerator. I was r...
Entity
Categories: Appliances
92, Report:
#527294
Posted Date:
Jul 19 2010
HHGregg Rude and condesending manager Apex, North Carolina
My wife received e-mail ad from hhgregg.com this A.M 11/22/2009, stating Black Friday Pricing starts today. The ad states...Get a head-start...Black Friday Pricing Starts Today! Why wait? Everything is on sale NOW. Shop early -Starting Sunday, Nov. 22. On the ad ...
Entity
Categories: Audio & Electronic Retail Stores
93, Report:
#413466
Posted Date:
Jul 19 2010
Hhgregg Poor customer service, failure to delivery all items purchased Montrose Ohio
I purchased a appliances and other items in 01/09 from the hhgregg in Montrose, Ohio. Delivery was scheduled 2:00 -5:00 P.M. The washer and dryer did not come with all parts. I contacted the store with concerns about the delivery and tried re-scheduling a new delivery date with...
Entity
Categories: Appliances
94, Report:
#171803
Posted Date:
Jun 07 2010
Hhgregg ripoff rebate offer and poor customer service Columbia South Carolina
I visited the hhgregg store in Columbia on the day after Thanksgiving. I had not visited the store before, but was enticed by their great advertised bargains.
I had a horrible shopping experience. The associates were more interested in making sure that they got credit for a s...
Entity
Categories: Audio & Electronic Retail Stores
95, Report:
#430404
Posted Date:
Jun 07 2010
Hhgregg Bait & Switch, Rude Sales People, Kept My Monney For A Week AFTER Cancelling Order! Raleigh North Carolina
I saw a Panasonic plasma in the weekly ad at a ridiculously low price so I called the store to see if they had any in stock. The very pleasant girl on the phone assured me that yes, they had five of that exact unit in stock. I borrowed a friend's truck and enlisted the help of ano...
Entity
Categories: TVs & VCRs
96, Report:
#586564
Posted Date:
Jun 06 2010
HHgregg Liars and theives columbia, South Carolina
I personally went in to try and purchase a washer and dryer. After telling me they would be able to have the pair delivered to me the next day, I filled out a finance form to purchase the product. They then informed me that they do not know when they would be able to deliver the pro...
Entity
Categories: Appliances
97, Report:
#425248
Posted Date:
Jun 06 2010
HHGregg Return ploicy not explained and customer service rude, and crude. Gastonia North Carolina
I purchased an $250.00(cash) for an open boxed camcorder for my ministry. Because it was an open box I specifilly asked the associate that sold it to us about the return policy. I asked will I be able to get a refund if I am not happy with it or something is wrong with it. He said O...
Entity
Categories: BBB Better Business Bureau
98, Report:
#549366
Posted Date:
Jun 04 2010
H.H. Gregg - HH Gregg -HHGreggSold Faulty Car Stereo Indianapolis, Indiana
I purchased a Pioneer stereo for my car from this store. they do not install car stereos anymore which wasn't a problem as i have installed them myself quite a few times before. after hooking the stereo up i turned the car on and NOTHING. Instead of messing with it further i took it...
Entity
Categories: Car Stereos & Alarms
99, Report:
#604265
Posted Date:
May 18 2010
H H Gregg Don't shop hhgregg unless you are sure you won't need service!!!!!!!!!! Indianapolis, Indiana
Purchased 55 Samsung LED TV in December 2009. On May 2, 2010 TV stopped! Call service the next day and Service arrived early a.m. on May 4th. One of 3 things possibly wrong and parts would have to be ordered. When questioning when the unit would be fixed, I w...
Entity
Categories: Television Parts & Services
100, Report:
#16457
Posted Date:
Apr 27 2010
HHGregg/GE CAPITAL CONS CARDCO ripoff Lafayette Indiana
Last March (2001) we purchased a refrigerator from HH Gregg on the 90 days same as cash plan. In April I sent a payment of $180.
(only about $20 was required). In May I didn't send a payment but in June I sent another payment of $200 (again much more than was required). I then paid...
Entity
Categories: Corrupt Companies