161, Report:
#100337
Posted Date:
Aug 17 2004
Ancestry.com went in to my account and took out money for something that i did not order Www.ancestry.com Internet
i was charged $99.95 for something i did not order
Jean
nashville, TennesseeU.S.A.
Entity
Ancestry.com
Categories: Corrupt Companies
162, Report:
#103135
Posted Date:
Aug 12 2004
Ancestry.com rip-off! Not issuing refund, has been 8 weeks, and they keep putting me off. Internet
I tried the 14 day free trial, and when I requested it to be cancelled they bill me anyway, stating that it was too late to cancel. After much Customer Service Rep abuse, I was able get the promise of a refund, that was on 6/26/04. It shouldn't be this hard to get $99.95 back from t...
Entity
Ancestry.com
Categories: Internet Services
163, Report:
#101852
Posted Date:
Aug 03 2004
Ancestry - Myfamily ripoff Took $99.95 from my bank account without my consent or knowledge. DO NOT DEAL WITH THEM! Internet *EDitor's Suggestions on how to get your money back into your bank account!
Ancestry.com took $99.95 out of my bank account with out my knowledge or consent. AOL is partly to blame. My internet service with AOL was not working properly for weeks. I work from home, on line, so this was a major problem. After AOL finally fixed their problem, they told me ...
Entity
Ancestry - Myfamily
Categories: Corrupt Companies
164, Report:
#101763
Posted Date:
Aug 02 2004
Ancestry.com ripoff following trial, credit card or bank account charged no refund Provo Utah
I cancelled the membership which converted to a quarterly at $99.95 which I was aware of but I was not aware that I would not be able to cancel after the credit card had been charged nor get reinbursement of the money that is for months I have not used their site, that's fraud. Ance...
Entity
Ancestry.com
Categories: Advertising / Deceptive
165, Report:
#99939
Posted Date:
Jul 21 2004
MyFamily.com ripoff Internet
Plain and simple, they called when it was time to renew, I said no, please cancel. Credit card statment came, they took it out anyway!!! $29.95
Richard
Keene Valley, New YorkU.S.A.
Entity
MyFamily.com
Categories: On-Line Business
166, Report:
#98654
Posted Date:
Jul 15 2004
Ancestry AKA MyFamily ripoff, has bad BUSINESS PRACTICES! Provo Utah
I signed up for a 2 week trial. A week later, I used it one time to see if they had improved any, since I was an OLD SUBSCRIBER in the past. I had a 1 year subscription, which it didn't help me one IODA.
I sent them email that day telling them to cancel me, Its not what I was lo...
Entity
Ancestry
Categories: Internet Services
167, Report:
#98889
Posted Date:
Jul 15 2004
Ancestry.com, rootsweb.com, genealogy.com, myfamily.com ripoff- ancestry.com billing ripoff customer service misleading Provo Utah
This company misled me on a subscription for service. When I confronted them with the problem, they offered me 2 free months of service.when I received my next billing I did not receive the free months of service. What I got was a song and dance about how i would get 14 months of se...
Entity
Ancestry.com, rootsweb.com, genealogy.com ,myfamily.com
Categories: Family Services
168, Report:
#96638
Posted Date:
Jun 28 2004
Ancestry.com ripoff took $139.80 from checking account Provo Utah
Ancestry.com offered a trial membership and after the trial was up the cost was to be $24.96 a month I agreed to this .....BUT they took $139.80 out of my checking account not the $24.95 I agreed to. I called them and was told NO refunds. I took it to my bank and were not able to ...
Entity
Ancestry
Categories: On-Line Business
169, Report:
#96684
Posted Date:
Jun 28 2004
MFI*MYFAMILY/ANCESTRYS800-262-3787 UT 0092719300927193 ripoff,Illegal charges on credit card each month Provo Utah *EDitor's Suggestions on how to get your money back into your bank account!
Have been charged, on Discover card, multiple times. Stopped payment on April 28 for March 30 bill and Discover was to investigate problem. March,April and May had the same charge.
Used 800 number to complain to company,would not take call.
Roland
Morrill, NebraskaU.S.A.
E...
Entity
MFI*MYFAMILY/ANCESTRYS800-262-3787 UT 0092719300927193
Categories: Credit Card Fraud
170, Report:
#50093
Posted Date:
Jun 25 2004
Ancestry.com RIP-OFF DECEPTIVE FRAUD ILLEGAL CREDIT CARD TRANSACTIONS PROVO UTAH
I subscribed to Ancestry.com about 45 days ago. I entered my credit card information and specifically did not check the box on their page for them to automatically bill the same credit card for the next payment. I did not check this box because I did not want future payments to come...
Entity
Ancestry.com
Categories: On-Line Business