31, Report:
#1268916
Posted Date:
Nov 19 2015
Boost Mobile sales Representative 09/10/15 Internet
09,10/2015 I called boost sales department to purchase the netgear hotspot device . I asked the young lady what to respect . she told me how to use it and how many devices could be connected to it
I was never told that there was a 14 day turn around time . I had no idea that the...
Entity
Boost Mobile sales Representative
Categories: Cellular Phone Companies
32, Report:
#1259113
Posted Date:
Oct 05 2015
Netgear Warranty bait and switch San Jose California
I purchased a Netgear Nighthawk X6 in April 2015 for $300+. This purchase included a one year product warranty that does not expire until April 2016. The warranty mentions no where that a fee will be required for any technical issues. Just 7 months after purchase, my very expe...
Entity
Netgear
Categories: Miscellaneous Electronics
33, Report:
#1257137
Posted Date:
Sep 25 2015
Netgear stonewalling nonsupport nonwarranty catch22 San Jose California
Beware. Netgear support says that its products are guaranteed for 1 year, however, Netgear provides only 90 days of telephone support, after which they want more money. The web site appears to have been designed so that you have to phone in. This effectively means that Netgear produ...
Entity
Netgear
Categories: Communications & Networking
34, Report:
#1234814
Posted Date:
Jun 11 2015
NetGear Charge you before they fix anything
My Netgear N300 router stoped working. I attempted to follow the online support but when all of those suggestions failed I called the hardware support.
Despite a lifetime hardware warantee, I was told that I would need to pay for any support before it was given becasue phone suppo...
Entity
NetGear
Categories: Communications & Networking
35, Report:
#1224025
Posted Date:
Apr 22 2015
VueZone/Netgear , vuezone.com/ VueZone Home Secuirty San Jose California
I called Netgear about my account. I advised them that I was charged 13 times for a single transaction. I was told that it would be resolved and that I would be receiving a full refund. Rather than receinving a ful refund I was charged again for an additionnal 6 mo...
Entity
VueZone/Netgear
Categories: Electronic Manufacturers
36, Report:
#1209407
Posted Date:
Feb 16 2015
NETGEAR TECH SUPPORT INDIAN TECH SUPPORT SCAM NETGEAR SHOULD BE ACCOUNTABLE Nationwide
I bought a wifi extneder (netgear model N300) from bestbuy. Followed the instructions which ended up with having to go to a website (acquired from the printed instructions) which doesn't exist, but, voila! a number to call (first flag - website doesn't exist). Called the number and ...
Entity
NETGEAR TECH SUPPORT
Categories: Customer
37, Report:
#1201116
Posted Date:
Jan 12 2015
Netgear Technical Support 866-486-3191helpdeskwiz.comhelp-and-support-for-routers Indian-accented technical experts using join.me to get hold of your pc and get info out of you only to rip you off later Stamford Connecticut
Today — January 12, 2015 — I had trouble getting my new NETGEAR Router to go wireless and googled netgear tech support for help. The number 866-486-3191 came up. When I dialed an Indian-voiced woman answered immediately. Soon I had to download join.me and accept her getting con...
Entity
Netgear Technical Support
Categories: Computer Help Desk
38, Report:
#1199379
Posted Date:
Jan 05 2015
Netgear Walmart sell Netgear ROUTER - if you need help they chage you before they will help -RIPOFF!!!!!!!! Internet
I bought a Netgear router from Walmart. Had a problem with the passwords / Connections Before the will help / with a password they will charge for hep. I just needed a password? pd $179.00 within the year - they have no record?
Will need to pat again before any help is given?DO NO...
Entity
Netgear
Categories: Communications & Networking
39, Report:
#1195216
Posted Date:
Dec 13 2014
netgear Scare Tactics and Lies Nationwide
Yesterday my husband called netgear support to troubleshoot a new wifi booster we bought.
The support tech told him they would have to physically link into our computer to see what the problem was. Unfortunately, my trusting husband allowed them to link into our computer... I was ...
Entity
netgear
Categories: Internet Services
40, Report:
#1193560
Posted Date:
Dec 06 2014
HelpDeskWiz.com fix.me scam Internet
Scammer from 1-866-486-3172 (1-866-486-3191). I got scammed out of $140.00 claming that they are netgear technical support ( but they are not!!) and will clean my pc because it was corrupted and will fix it for $140.00 ( initially was $300.00). I spent almost 6 hours with this compa...
Entity
HelpDeskWiz.com
Categories: Internet Fraud