- Report: #1484694
Complaint Review: Acoustical Panel Systems Inc - Fredericksburg Virginia
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Author Confirmed
Why?
Acoustical Panel Systems Inc
1120 International Parkway #137 Fredericksburg, 22406-1008 Virginia, United States
Phone:
1-540-371-3370
Web:
www.acpansys.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Acoustical Panel Systems Inc APS, Inc Never received order after paying 50% deposit Fredericksburg Virginia
Hard to believe nobody has reported these guys yet. Could have saved me a lot of time and money. Alt address is - PO Box 234, Mount Vernon, VA 22121
Acoustical Panel System (APS, Inc) contracted to supply acoustical wall panels for us. Simple panels and nothing difficult. 44-ea 4-ft x 6-ft panels with standard guilford fabric. I have emails from APS to back up everything below.
FYI - The last coorespondence received from APS, Inc included (for the first time) their "terms of service" that basically says - they have 5-years to produce our panels. Ha! Right! Three different people with the same email? Bob Bennett, Ray Merriman, and Ruth R.
April 17th Deposit sent (told to allow 4-5 weeks), May 1st told - End of May beginning of June delivery, May 31st told - shipping June 17th thru 21st, June 17th told - will ship approx two weeks, June 25th told - still in production, June 28th told - panels cut waiting on fabric, July 16th told - 2 to 3 more weeks, July 16th - customer purchase elsewhere and we requested our deposit back. September 8th, 2019 - No communication, No panels, no refund.
Buyer beware!!
I suggest trying a more reputable wall/ceiling panel company.
