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  • Report:  #1523176

Complaint Review: Advance Auto Parts - Rochester New York

Reported By:
Anonymous - Rochester, NY, United States
Submitted:
Updated:

Advance Auto Parts
3333 W. Henrietta Road, Ste 38 Rochester, 14623 New York, United States
Phone:
585-427-0160
Web:
AdvanceAutoParts.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Advance Auto Parts The store does not return your speed perks used on a purchase that they cancelled nor will they return speed perks you submit for a purchase that the online system says it accepted but did not apply to your bill at checkout.

They keep stealing the speed perks!

They offer gas rewards for Shell gas stations when there are no Shell gas stations nearby - not driving 200 miles to use gas points!

I have complained in person about this at multiple locations and no one cares to fix this problem!

This is an in store and online issue!

They keep stealing my speed perks and offer worthless gas points! 



2 Updates & Rebuttals

SPEED PERKS NOT APPLIED STILL TAKEN!

#2Author of original report

Sun, May 05, 2024

 NOT A KAREN YOU ARE A TROLL - JON YOU MUST BE JON S. The manager who rips people off! I NEVER RECEIVED AN ITEM TO RETURN AND THE SPEED PERKS WERE NOT APPLIED TO THE ORDER AT CHECKOUT Yet speed perks WERE taken anyway!


jon

mobile,
Alabama,
United States
Are you for real

#3Consumer Comment

Sun, May 05, 2024

come on man. really i am a speed perks member also it tells you in the agreement that points are not returned on purchases. if you use a coupon at a grocery store and return the item later you do not get the coupon back. 

the points are great but you must have a shell station. sorry your town does not have a shell. move if you want to use a shell station. but stop being a karen 

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