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  • Report:  #1530169

Complaint Review: AIPMM - Reno NV

Reported By:
Bill - Houston, TX, United States
Submitted:
Updated:

AIPMM
9080 Double Diamond Pkwy Reno, 89521 NV, United States
Phone:
(775) 546-2024
Web:
https://aipmm.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I worked long and hard to study for their exam. It took me a year to complete the course offered by one of their third-party providers.

Through their third party, I paid AIPMM $500 for their membership and exam package. I knew that the exam voucher that I bought would expire on October 12 so I sent them an email on October 5 to get an extension. If an extension had not been granted, I would have scheduled to take the exam before the voucher's expiration.

They ignored my October 5 email! I sent them an email again and still no response. Finally, on December 12, I was able to get them on live chat, and they said that I needed to pay them another $520 to take their exam.

What crappy customer support! They don't respond to their emails and I get ripped off! Geez, their whole program is about educating Product Managers and part of that education is to be aware of the whole product offering, which includes customer support. They don't practice what they preach.



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