- Report: #1509753
Complaint Review: Airbnb -
-
Author Not Confirmed
Why?
Airbnb
United States
Web:
Airbnb.com
Categories:
Business Rating:
(0)
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Airbnb Would not refund money saying Hurricanes are not an extenuating circumstance.
I rented a place in Florida for a vacation. In the days leading up to my vacation time, a hurricane was expected to make landfall so I sought to cancel. After making the rounds talking to their "customer service" in vietnam and India, they kept 1000 dollars of my money and said that the hurricane is not an extenuating circumstance for a cancellation.
Do business with them at your own peril.
