- Report: #1518528
Complaint Review: Amerigas - King of Prussia Pennsylvania
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Author Confirmed
Why?
Amerigas
460 North Gulp Rd King of Prussia, 19406 Pennsylvania, United States
Phone:
1-610-992-3259
Web:
N/A
Categories:
Business Rating:
(1)
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Amerigas Assessed rent and late fees on a propane tank they were instructed to remove before tank rental was due. King of Prussia Pennsylvania
In December 2021 I received a bill from Amerigas for the tank rental fee for the upcoming year, 2022. I was unhappy with Amerigas and decided to call them and have the tank removed. I contacted Amerigas the next day and instructed them to remove their empty tank. In January I get a bill from them that also assessed a late fee.
I called Amerigas again and spend an hour disputing the bill and the late fee. They waive the bill and the fee, and I asked them again to come get their tank. In February the process repeats, with one change. I notify them that I am moving, and their tank will be unsupervised on the property. They again waive the bill and the late fee, and again I tell them to get their tank.
In March and April I go through the same process with bills and fees waived both times, and Amerigas CSR's telling me their records show that I asked for removal in December, and that I should not be billed or have late fees assessed for the tank.
Yesterday, May 19th, 2022 We repeat the process one more time. Today, May 20th 2022, I receive a call from the collection agency they have turned me over to for the bill and late fee they waived yesterday.
