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  • Report:  #1517512

Complaint Review: Anthony's Firearms Warehouse - Jumping Branch WV

Reported By:
Jorge - Ft Lauderdale, Florida, United States
Submitted:
Updated:

Anthony's Firearms Warehouse
381 Basham Branch Road. Jumping Branch, 25969 WV, United States
Phone:
3043742344
Web:
https://anthonysfirearmwarehouse.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

*****Buyer Beware***** Anthony’s Firearm Warehouse also known as AP Defense LLC Previously known as Anthony-Industries LLC is a ****Scam ffl**** They aren’t a warehouse it is just a drop shipper who low balls pricing on items, states they are in stock and after receiving payment sends weekly emails advising the item is out of stock and you will receive as soon as possible but order can be canceled anytime with full refund. I fell for it!!! I am writing this review to inform my fellow online purchasers to beware. Most people don’t search for reviews on multiple websites if any.  I will be posting this on every website I can possibly find to inform as many people as possible.

Here is my personal story:

I purchased a firearm on October 30, 2020; cost was $485 + $6.99 Shipping = $491.99 Total. I received weekly emails for about 4 months, then bi weekly for about 6 months, then once a month for the next few months.

On February 1, 2022 I finally decided this was way too long of a wait and cancelled for a full refund as promised from the time of purchase and with every email since.

On February 11 2022, I sent my first email requesting status on the refund. On February 13, 2022 I received a system generated email stating that the credit card refund did not go thru for the full amount of $491.99 in addition to a separate email from Vanessa (Customer Service Support) claiming that the backorder refunds are having a problem in their system that I could use it as a credit for something else or wait for 3 to 4 weeks for the refund to arrive.

I replied NO I wanted the full refund and will wait for the 3 to 4 weeks.

On April 2, two months after cancelling my order and a month and a half after the email conversation with Vanessa I again requested a status on my refund.

On April 4 I received a response that a check was mailed on April 1 and it would take 7 to 10 business days to arrive.

On April 6 I received a check for $466.99 it was short $25 to my surprise. I emailed Vanessa and received a response the next day that the $25 charge is for “POSTAGE COSTS”. WHAT THE HELL ARE “POSTAGE COSTS”.

I replied that I demanded a full refund and to this day have not received a response. In that final email I asked “How many customers are they doing this to?”  as stated before, no response as of yet.

I then went online and have found out that this company has been doing this to many buyers and making $25 a piece for no service or product. *****Scamming as many customers as possible, Please beware of this fraudelant company*****Don't fall for it!!!!!!!!!!!!



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