Complaint Review: Bradshaw Automotive Greer SC - Greer South Carolina

My daughter and her husband went to Bradshaw Automotive in Greer and was trading a car in. They were unable to get the car financed. They called me and I told Randy the salesman that I had a credit score over 800 and I would be financing the car with my bank. He told me that he could get my son in law approved if my name was added and the interest rate would be 10%. I told him that I could get an interest rate under 3%.

He said that if I added my name, it would not affect my credit rating and it would improve my son in law credit score. They disapproved the loan (never notified me). I received the notification letter 6 days later. After receiving the denail letter I contacted the General Manger, Jeff and told him that I would be returning the car in 2 days. He called me and told me that he would not accept th car back. I told him that I am requesting arbitration.

He told me that the only way I could have arbitrations was to hire an attorney. This is of course incorrect. Then AFTER I had requested arbitration, he sent the car taht was originally going to be traded in and did $1,112.74 worth of repairs that WERE NOT NEEDED. He then told me that I would have to pay for these repairs and inspections in order to void the deal. We have tires taht were in great shape yet he replaced these tires and refused to give our tires back to us.

All parts that they claimed to replace, they supposedly threw away teh original parts so we had no opportunity to inspect these parts. He also told us that the new tires had a warranty but he was having troubl eloacting the documentation and taht he would email the warranty to us. I had no choice butto pay $1,112.74 that I was being blackmailed into paying. In addition to failing to comply with both state and federal regulations he also failed under the Federal Trade Commission Act by not giving me any of the documentation (loan papers and sale contract) and he failed to give me the required Buyers Protection documents.

This company also did not give me a key to the car that I bought. The company is also guilty oftrying to steer their customers to certain lenders (instead of allowing customers to use their own). In this company is not receiving some form of compensation on each of these transactions, there would be no need to steer these customers away fom their own banks to use the lending companies this business wants you to use. In summary these are the violations of state and federal laws that this company did on this one transaction (how many other customers are they doing the same thing to):

1. Running credit report BEFORE getting customer authorization. Ramn credit report multiple times to try and LOWER customer credit score.

2. Steering customers to use their banks verses allowing customers to use their own banks.

3. Failed to notify customer that loan was denied (with credit score of 833).

4. Did unauthorized and unapproved repairs that were unnecessary after being notified that customer requested arbitration to resolve difference.

5. Refuse to give repaired parts back to customer.

6. Refused to give customer back their tires (that were in excellent shape and did not need to be replaced. Told customer, new tires had a warranty when they knew that there was no warranty.

7. Failed to give customer a copy of the sale papers and financial documents.

8. Failed to give customer BUYERS RIGHT PACKAGE.

9. Failed to give customer a key to car.

10. Cocered customer (blackmailed) into paying for unnecessary and unwanted repairs in order to cancel this illegal contract.

I would not recommend anyone do business with any company that violates state and federal law as many times as this company did on this one transaction.