- Report: #1524042
Complaint Review: Brink's Home Inc. - PHOENIX AZ
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Author Confirmed
Why?
Brink's Home Inc.
3800 N. Central Ave Suite 460 PHOENIX, 85012 AZ, United States
Phone:
866.346.4161
Web:
https://brinkshome.com/
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Brink's Home Inc. Not honoring warranty PHOENIX AZ
Do not go with Brinks. Their customer service is terrible. I pay extra for the warranty so that if any of the products need repair or replacement it is covered. It usually takes 3-4 phone calls to get the replacement if it ever comes. I've been waiting since September for my replacement front door lock. I've called 6 times and am told oh yeah its on its way, but nothing ever arrives. I told them I wanted to cancel my service and now they are saying I have a contract till 2024, but they can't show me proof of my so call approval to extend my contract - why can't they because it doesn't exist! DO NOT GO WITH BRINKS!
