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  • Report:  #1514349

Complaint Review: Budget Car Rental - Holland Michigan

Reported By:
Kwstrick - United States
Submitted:
Updated:

Budget Car Rental
Holland, 49423 Michigan, United States
Web:
budget.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Today I received a bill from Budget informing me they were billing me $148.70 for damages from a rental I don't remember taking back in July 2020, but it is possible I rented it, I use them quite often. The damage listed was 'interior trim'. Among the charges was a towing cost of $50, which with interior trim damage is a big red flag.

I called and spoke with customer service and the agent was very helpful and reversed the charge for me. I guess I got lucky after reading other complaints. Bottom line for me is you don't send out a bill to someone 18 months after the rental ended, as that vehicle has been rented many times since. Don't let them screw you.



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