;
  • Report:  #1530049

Complaint Review: Capital Towing - Fort Worth Texas

Reported By:
Eric - San Antonio, United States
Submitted:
Updated:

Capital Towing
Fort Worth, Texas, United States
Phone:
Web:
https://www.capitaltow.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

In September 2023 I treated my son and his GF to a Sunday Rangers/Astros game. On Sat I parked on the 7th floor as instructed and registered my vehicle as instructed - we received an email confirmation. The next morning, we walked to my car and I see it's booted. We ended up late to the game. Came back after the game and I cut the boot off and left it in the parking structure with a personal note. Got a nasty letter about 6 weeks later from a law firm. Received the same four pages again about two weeks later. I sent the law firm a letter and have not heard back from anyone for 8 weeks.

 

I went through all available reviews for Capital Towing and the law firm they used Bourland, Wall, & Wenzel, P.C. Mr. Graigory Fancher was the BAR lawyer who contacted me. Capital Towing has a 1 star rating. Only found one 5 star rating, but all the rest were 1 stars - no 2, 3, or 4 star ratings.

A lot of angry folks secondary to predatory towing. Just like me, even if you do as directed they will tow or boot you. The law firm has an anemic 3.7 star rating.

 

Capital Towing seems to typically play these games on Friday and Saturday nights. No one to contact at their office and typically the apartment staff are off. The only way to get your vehicle unbooted is to scan a code and give them your credit card.

 

I was willing to go back to Dallas just to file a small claims case against them if needed.



5 Updates & Rebuttals

Rick

Rhode Island,
United States
“Detained”!?

#2Consumer Comment

Sun, December 10, 2023

I don’t think you have any idea what "detention” or "extortion” actually mean.


Eric

San Antonio,
Texas,
United States
Illegally detained

#3Author of original report

Sat, December 09, 2023

Sorry brother, but no one has the right to detain me and then extort money from me without my ability to speak to them. So what's your problem?

You boot my car and whatever it takes to get it off and move on my way freely I will do.  


Eric

San Antonio,
Texas,
United States
My bad

#4Author of original report

Sat, December 09, 2023

It was August 20th 2023 . They played the Brewers. 


coast

United States
Tell Us the Real Story

#5Consumer Comment

Fri, December 08, 2023

The Rangers and Astros played on September 4, 5, and 6. Those were Monday, Tuesday and Wednesday games. There were no Rangers/Astros Sunday games in September.

 

Now that your story has fallen apart tell us the real reason your car was booted.


Irv

United States
Please Tell Us...

#6Consumer Comment

Thu, December 07, 2023

This confirmation E-Mail, what was the time frame for you to keep your car parked there? Secondly, please tell us how you think you are justified in destroying someone else's property. Oh, by the way, you painting a picture of yourself as being such a wonderful person for providing a gift HAS NOTHING TO DO WITH THIS! Don't bother wasting the effort claiming I must work for "them". I'll tell you ahead of time, I don t!

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//