- Report: #1524197
Complaint Review: Charles Berry -
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Charles Berry
other
Web:
theaccuinfo.com, theaccuratinfo.com
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Charles Berry Charles Berry - [email protected] Dave Barrett - [email protected] Kristie Moore - [email protected] Sold us useless information and refused refund. Then threatened reputation.
We are a marketing company operating for nearly 30 years. We were looking for a targeted list for one of our customers and our usual list provider was not able to deliver as desired. We recieved an unsolicited offer from Kristie Moore. This solicitation from Kristie showed here to be at a non-descript company, CRE, based in Walnut, CA USA. As far as I can tell, no such company exists.
When my business partner contacted Kristie expressing interest, she immediatley referred him to Charles Berry. Charles took the list criteria from Sam, and offered a total amount and price that seems fair. We paid the amount via credit card and recieved the list. The data we received DID NOT match our requirements. When we informed Charles, he scrambled, continuing to offer suggestions but continueously suggesting that we use his data now and worry about it later.
We've purchased many lists like this from trusted vendors without fail. This was an exception. When we asked Charles to make things right, he refused, continuing his narative that he had provided as we requested. When I again asked for an updated list or a refund, he again refused. He then begain including his 'legal team' on our email corespendence.
I called my bank and disputed the charge. I received an email from 'The Legal Team' ([email protected] - spelled wrong - noting the irony.) Here is the email:
Hi Kevin,
Nice to e-meet you. Please confirm once you are successful with charge back the payment.
Or
Charles – Please us posted once the funds debited with the reason chargeback.
We are in process of reviewing the emails exchanged & preparing for filing case under “friendly fraud”. We are only able to file once the chargeback is completed.
Followed by below actions;
Informing authorities like BBB on your “Friendly Fraud”
Reviews in major job portals
Updating about your “Friendly fraud” in Digital marketing company’s network
Finally – Updating Experian, Equifax, and TransUnion which will affect your both individual & company’s FICO score.
Keep me posted for any further updates.
Thanks,
Team Legal - ZMR law
Instead of attempting to make things right, they immeidately began threating our reputation and accused us of fraud. You'll notice the above email contains broken english as did previous emails suggesting that this may not be a California-based company.
Since this time I have seen a phony employee for my company appear on LinkedIn and I've recieved several new phishing email that I suspect are related. I may be paronoid but I don't what this to happen to anyone else so I'm documenting this here.
