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  • Report:  #1482172

Complaint Review: Choice Home Warranty - Edison New Jersey

Reported By:
Annetta - St. Louis, United States
Submitted:
Updated:

Choice Home Warranty
1090 King George Post RD Edison, 08837 New Jersey, United States
Phone:
18882712712
Web:
CHW.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I purchased a warranty on 3 properties. I was told it was military discount. The items would be covered or replaced.  I told them that was purchasing the coverage because I don't know, comprehend, or apply: electrical, roofing, AC & heating, roofing etc skills.  Now that I need my AC, electric, roof, etc fixed; I get an email denying the claim.

It appears that most things major are excluded. I might as well pay out out of  pocket for something that cost less than &100.00 to fix.  I pay $45.00 each visit anyway. If 3 things break a year that's approxiamately $300.00. What am I and countless others paying thousands of dollars if it's no true coverage on major repairs? 

In addition Ashley White and Ms. Rogers managers did not call me as promised without me calling, emailing, an complaining on goingly.  Ashley white sent an email introducing herslf and then a survey about how she'd done. She hadn't did anything. The appeal process is ludicrous.  it's the same generic email accept for the item being covered.  Appealing has not made any difference.

Why are these companies allowed to stay in business and these people have jobs and they aren't performing.  since the techs are in St. Louis and trying to make a living with the company they know are scandelous, I won't call them out. I have never has a real insuraace company deny a claim for a car or home after an accident or storm.  Why so many exclusions if you're really trying to help cover repairs as advertised?



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