- Report: #1482749
Complaint Review: classic truck rescue - Molalla oregon
Reported By:
Missing Parts -
Des Plaines, Illinois, United States
Submitted:
Updated:
-
Author Confirmed
Why?
classic truck rescue
13893 S. Macksburg Rd Molalla, 97038 oregon, United States
Phone:
503-332-9576
Web:
www.classictruckrescue.com
Categories:
Business Rating:
(0)
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Classic truck rescue Rick Maylender Im out $6800 in parts Molalla oregon
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I purchased a classic truck from rick and he was supposed to get it running, I worked with rick trying to get him to start working on my truck but he only kept pushing for more money. I finally by force got my truck but I never received the paint and parts and labor I was promised. I'm out approximately $6800.
1 Updates & Rebuttals
Rick
Molalla,Oregon,
United States
Completely Bogus Report Filed.
#2REBUTTAL Owner of company
Tue, March 23, 2021
My name is Rick Maylender and i am the owner of Classic Truck Rescue.
I did not realize that this Completely Bogus report has been on here for nearly two years. I can only imagine the negative impact it has had on my business and my reputation. I value each and every person that I do business with. I am not perfect, I do make mistakes, but I try to keep them to a minimum. I deal with a lot of people and I ship Classic Trucks and parts all over the world. I have been doing this for over ten years now.
I have dealt with hundreds of customers. I have had very few problematic transactions. I am not perfect and every situation is not perfect. If something goes wrong I bend over backwards to rectify the situation. I have given a few refunds when that seemed the only way to make things right. I have NEVER refused to refund a person's money if they have insisted on it. I take extra special care in packaging my parts and preparing vehicles for shipping. I am always available to communicate with. I CARE about my customers and most of them I consider to be my Friends.
The truck mentioned in this report was NOT taken from my property by force. The picture used is from a video I made for the customer showing me loading it onto a shipper's trailer. I make a video of every truck I ship showing its condition when it leaves my posession. The video also shows extra parts I included.
I contacted the person who purchased this truck from me as soon as this report was brought to my attention. I consider him to be a friend of mine and was very upset about this because he and I still communicate on a regular basis. He advised me that he did not file this report and would never do such a thing. He vehemently denied any connection with this report.
I do not know who filed this report, but it would be very helpful if the administrators of this sight would contact him/her or do some sort of investigation into who it was. Unfortunately, there is no remedy for me and I guess I'd better just get used to getting phone calls from organizations that want to help me improve my internet reputation. If you are someone who would like to actually see a verifiable report of how I conduct business, feel free to check out my 100% Positive feedback score on nearly 1000 transactions on Ebay (classictruckrescue). I really don't know what else I can add to this, I'm not good at having debate with a ghost.
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