Brad Dalhover is a classless and rude customer service "professional" for Crosstrax software. They deleted a complete data set that my office added to Crosstrax.
After they deleted my case data, Brad sent me my available case data, not password protected, after Brad promised they have no way of seeing my case information, bullsh*t.
I wouldn't be so concerned but now I know, Crosstrax is a competitor of mine, they are a nationwide investigation business. If I had known they were competitor, I never would have signed up for this.
When I tried to export my case data myself, I got another businesses data instead of my own. That's when Brad said he had no idea how that happened and sent me my info directly, so obviously he had access all along!
Patrick
Destin,#2REBUTTAL Owner of company
Thu, February 18, 2021
It is truly unfortunate that someone would take time to post false information on a site such as this. Our reputation is important to us and we have no problem responding to inaccurate information and providing the facts. For convenience, we have numbered the false statements contained in this report.
We could continue and dissect this post further but it’s pretty clear the individual who wrote this exaggerated and is attempting to damage our reputation. That is truly unfortunate. Had the user posted their real name, a member of our team would have reached out and discussed this matter. Since that is not the case, we can only post the facts in a public rebuttal. If the user chooses to come forward and provide their real name and contact information, we will be happy to discuss with the user and clear up any confusion for them.