- Report: #1482357
Complaint Review: DHL EXPRESS - Cuidad de Mexico Cuidad de Mexico
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Author Not Confirmed
Why?
DHL EXPRESS
Av Fuerza Aerea Mexicana #540 Cuidad de Mexico, 15700 Cuidad de Mexico, Mexico
Phone:
800-7656-345
Web:
WWW.DHL.COM
Categories:
Business Rating:
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DHL EXPRESS DHL DHL WORLDWIDE A license to steal from their clients in Cuidad de Mexico Cuidad de Mexico
I had a letter that I needed to get from Mexico to the US Social Security administration in one day. I used DHL with a guaranteed delivery. So, they took about $50 for the delivery, took the letter, and got it to Cincinnati for DHL delivery to Pennsylvania. It delayed in customs a few hours, and then instead of delivering it - they put it on a plane to Leipzig Germany, and it got stuck in German customs for a weekend.
Then Monday, they put it on a plane to New York, where it got to go through customers again and it finally got delivered 4 days after sending - on an overnight service. They promised a refund. THEY F*CKED ME - they offered the equivalent of $8 of credit. DON'T USE THEM - THEY ARE INCOMPETENT and LIARS.
