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  • Report:  #1479863

Complaint Review: Direct Express Comerica Bank - I don't know

Reported By:
Christy - Garwood, Nj, United States
Submitted:
Updated:

Direct Express Comerica Bank
I don't know, United States
Phone:
18887411115
Web:
www.directexpressbank.com
Tell us has your experience with this business or person been good? What's this?

Direct Express Comerica Bank Failure to deposit my ssi money I believe they stole it. I spoke to SSA they confirmed that they sent the money to deposit on may 31st and have now put a trace on my ssi payment I have noticed there are many direct Express Card reports about how they steal our money or put my money in someone else's account.

SSA said it would take a week to locate the money. unbelievable, in the meantime what I do I live off my ssi I'm ready to snap! Please investigate this even if you have to go public on TV with this these people must be sued, they are stealing people's money.

They have no Customer service they are very nasty and unprofessional I want my money ASAP in the meantime they could credit my account with my money but they do nothing its like they don't care I'm disabled sitting on the couch crying cause they don't care about my money they should be prosecuted to the fullest extent of the law! They stole my ssi payment www.directexpressbank.com

 



1 Updates & Rebuttals

Christopher

Flushing,
Michigan,
United States
Call center workers are limited

#2UPDATE EX-employee responds

Tue, June 25, 2019

 The customer service representatives don't have the power to put money onto your account. It's your local SSA office that puts funds onto your account each month.

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