- Report: #1522336
Complaint Review: DOOR DASH - SIOUX FALLS South Dakota
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Author Confirmed
Why?
DOOR DASH
SIOUX FALLS, 57105 South Dakota, United States
Phone:
unknown
Web:
doordash.com
Categories:
Business Rating:
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DOOR DASH door dash canceled my order from a food service provider with no AUTHORITY to do so SIOUX FALLS South Dakota
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Door dash canceled my order without authority to do so. I ordered a pizza though caseys. Caseys cashier took my card number to pay for it, minutes later I get a text message saying my order will be delivered at 8:36 pm. Minutes later I get a text telling me my order was canceled and to reach out to the pizza provider who was Casey's pizza, they had no knowledge of anything.
Next day I went into Caseys to hoot and hollar about what was going on. Manager was real helpful in getting this cleared up. There computer said the pizza was picked up but I never received it. Manager gave me the refund even though they wanted me to go to door dash to get the refund. I told the manager I never gave my debit card number to door dash, I gave it to the pizza maker who took my order, therefor they were obligated to give me the refund.
Door Dash executives should be sitting in jail for fraud. The delivery driver should be sitting in jail for theft. OUTRAGIOUS!! DO NOT USE THIS COMPANY!!
