Complaint Review: Extended Stay America - Auburn Hills MI

It started out okay! Honestly, when the ethnics were behind the desk it was way nicer and more personable. Then, came the part where the white woman stole from me! That changed my entire feel of this place! Honestly, it is very dark and gloomy in this room because they never gave us our replaced light bulb as we asked for, but apart from that i just do not ever feel safe here.

So, if you are a single female, please don't choose this hotel. On my own, i wouldn't have but i have a husband! But we are leaving and not staying for the entire time. We chose this on the basis of theft which was the final straw. And that's apart from the fact that we are paying a different amount than we originally thought in the reservations! It's WAY too expensive for what it is worth, WAY!!! This isn't LA or New York!!

On to the theivery part. I came down to the 1st floor to get my mail that usps was delivered that morning at 10:50 am. The white woman was their and I asked if she could get my package! She kinda moved a few boxes around in the back area and came back saying that i hadn't received a package! I inquired again since i had a tracking number and was told it had indeed been delivered! I also checked the actual mailbox and nothing! I decided to give the benefit of the doubt since I do agree sometimes the mail can say delivered early occasionally.

I came back the next day and a man was there, still nothing! I started getting concerned and went to the post office to inquire! They gave me a phone number of who to call. I also sent an inquiry online to ask them if they could look into it. I felt very very nervous and by the 3rd day I knew that she had stolen it especially when usps told me it was indeed delivered and checked in at the time it was told to me! I was called by a staff who had clearance to check on it! After reading reviews I realized that Extended Stay America has a reputation of not giving a d**n when staff members steal from the guests!

Wow, what a kind way to thank us for spending all that money staying at your crappy dump! I did report this to the police and have a police number and I reported them to bbb and made a review on Yelp and Google Map reviews! I have even talked about her on all my social media platforms! I hope in time, pansies like her are found out for who they are! Screw someone over and payback's a bi*ch!! Don't mess with me lady, you don't know what I am capable of! I hope the makeup tears up your entire face and makes it look as s**+**y as your inside and heart, a superficial self righteous ugly bi*ch!!

I wouldn't trust you if my life depended on it! My husband and I are going to another hotel! This place is crap and if you were me and you read other experiences before making a decision if you still go here, never have your mail sent here!! It could happen to you too!! And lady, smoke up those cigs and just know, no one is gonna feel sorry for you! You put it on yourself, now sleep in your mess, you thief!! You and I are enemies now!!! I don't like you and I never will like you!!! Steal from me and I will only have hate for you!!