- Report: #1528096
Complaint Review: Giftly - SanFrancisco California
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Author Confirmed
Why?
Giftly
95 Minna St. SanFrancisco, 94105 California, United States
Web:
www.giftly.com
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Giftly A friend sent us a gift card from giftly not knowing how it worked. We took it to the restaurant thinking that it would have a barcode for the restaurant to scan. When we clicked on redeem we had to put in one of three options, our bank account number for it to be deposited into our bank account, A PayPal account, or a request for a card to be mailed to us. SanFrancisco California
A friend sent us a gift card through giftly. It was for the restaurant Champy's. In the past whenever we have gotten a gift card through an email all we do is show the email to the server they scan the barcode and we can use it. Giftly does not work like this. The person who sent it to us did not know it worked this way either.
We went to Champy's and ordered our meal and then when the bill came we tried to use the gift card that came in the email. When we clicked on redeem they were three choices for us, one, give them your bank account so we could be deposited there within 2 to 3 business days, teo give them your PayPal account, three request a gift card in the mail.
We ended up having to pay for the meal ourselves and we filled in the information to have it deposited into our account but we did not get a confirmation nor did we get that we didn't do something right. Try to contact these people and it's almost impossible and you have to wait at least 24 hours for them to get back to you.
Getting a gift from someone it's not supposed to be stressful. This was extremely stressful and continues to be stressful. I do not want my friend to be out the $50 and I wanna make sure that we are reimbursed since we had to pay for the meal ourselves.
I have read so many complaints online. There is currently a class action lawsuit because Gíftly has used all kinds of businesses names that they can provide gift cards for them without the businesses permission. Stay away from this company and do not purchase gift cards from them. We will wait and see what will happen if we will even get the $50 that we were given.
