HenryEgg is an online vender of chicken raising equipment. They will not respond to any inquiries, period. The contact phone number for HenryEgg is a cement company located in Florida. When I called the number the operator for the cement company said they get calls often and that I had been scammed. I see that HenryEgg removed the phone number this morning. HenryEgg's website is: henryegg.myshopify.com. I have put in a claim with PayPal, we'll see how it goes.