- Report: #1530736
Complaint Review: HERNO USA INC. - AVENEL NEW JERSEY
-
Author Not Confirmed
Why?
HERNO USA INC.
34 ENGELHARD AVE AVENEL, 07001-2217 NEW JERSEY, United States
Phone:
+1 516 743 3230
Web:
WWW.HERNO.COM
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
HERNO USA, INC. HERNO S.P.A. KNITTED COLLAR BECAME WORN AND FABRIC UNDER COLLAR TORE AVENEL NEW JERSEY
Report Attachments
I purchased a Herno ICONICO puffer jacket approximately two years ago and the collar tore after the first season and the sweater fabric over the collar is tattered and worn. I paid almost $800 for the jacket. I expected much more from the company and am very disappointed.
I reached out to the company and they offered to patch the hole in the collar which is not to my satisfaction as I do not want to wear an $800 jacket with the patch.
I am hoping you can work with the company for a resolution as they did not respond to my complaint with the Better Business Burear. At this point, I would never recommend this product to anyone else.
Sincerely,
Carole Andreotti
The consumer provided the following when submitting the Complaint to BBB
