- Report: #1517179
Complaint Review: Hilton Garden Inn Arlington Courthouse Plaza - Arlington VA
Reported By:
Deanna -
Newport News, VA, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Hilton Garden Inn Arlington Courthouse Plaza
1333 N. Courthouse Road Arlington, 22201 VA, United States
Web:
www.hilton.com
Categories:
Business Rating:
(1)
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Hilton Garden Inn Arlington Courthouse Plaza Unrecognized charge not listed on receipt for stay Arlington VA
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Hotel charges for stay
I took a trip that started on Sunday, March 13th ended on Saturday, March 19th but there is a mysterious charge of over $301 on my debit card which is still pending from Hilton. I have not received a refund of the charge and it is still pending. I have sent two letters to Hilton corporate because the phone lines are usually too busy.
I have not received a response or so much as a courtesy call. I am beyond frustrated and want a full refund of the trip since no one wants to acknowledge the fact that I have a complaint. I will not be using the Hilton brand in the future so points or vouchers or coupons or not accepted.
