- Report: #1505012
Complaint Review: Horne Kia - Gilbert Arizona
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Author Confirmed
Why?
Horne Kia
1465 East Motorplex Loop Suite 100 Gilbert, 85297 Arizona, United States
Phone:
4808133300
Web:
www.Hornekia.com
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Horne Kia Hiding rebuilt transmissions in vehicles they sell Gilbert Arizona
I bought a used 2011 Kia Soul for my soon to 16 year old daughter from Horne Kia . Fast forward to February 8th 2021, while my daughter is driving down the freeway it begins smoking heavily. I had it towed to my mechanic where is was discovered the seal blew off the transmission. Transmission fluid covered the car, and could have ignited. I thought, terrible luck. I'm a reasonable person and know there are always risks with buying used cars, and I had the bad luck of purchasing one.
Upon cleaning the vehicle out, I find the previous owners information in the glove compartment, including service records. I called Horne Kia Service department and discovered they put not one, but two rebuilt transmissions in the vehicle before I purchased it. They did not disclose when I bought the vehicle. When I called Josh Bauman the General Manager he stated that he was not required to disclose rebuilt parts in vehicles they sold and compared it to a new clutch. Horne Kia has made no attempt to do the right thing, and is ethically, morally and legally responsible for putting my child in a dangerous situation.
