Complaint Review: J S Jackson Construction Inc. - Nokesville Virginia

I bought Pella 250 at Lowe's last October. J S Jackson installed them   On January 15th Three guys from your office installed five windows and two side lights, you received three windows defective.

On March 19th Mike and John from your office installed three windows, and changed one sash, you received one window damaged. (all defective and damaged windows supposedly went back to the store, none are at my apartment)                                                                                                       

On March 19th my belongings were vandalized by the window installers, they came around 9 AM and left around 12:30 PM.

I left for 30 minutes around 11 AM because I had to change the window wipers of my car.   When John saw the windows with the blinds, he had a bad reaction but the blinds came from Lowe's and they are new and I was not able to remove them and Lowe's agreed to remove them and put them back.   These are some things I found damaged from that day:   Garbage can has a big new dent done with an instrument.

Damage to my All Clad cooking pots (these pots are more than $1,000) new scratches, cuts and holes, vandalizing  these pots alone could land you in jail in the State of Virginia.   Ceramics damaged, with marks.   Two toilet seats which are new, scratched at the top seat cover.   New hole at bathroom sink bowl.   Stone countertop and edge hit, living hole without finish.   New four corners of walls damaged exposing the metal.   New brownish substance added to apartment intercom/front door opener and brown substance around it with gray marks.   Light gray graffiti behind front door apartment unit.   Light gray graffiti next to the stove, wall dent and small pencil drawing,   Scratches to my new dryer.   Scratches to a glass light fixture at dinning area.   Attempt to remove calking from kitchen counter.   Dents to interior door wood frames.   New dents to exterior of front door unit apartment.   They put chemicals in the shower that look like grey material that put holes in my leg and gave me skin insuries,   This is to inform you that when one window was installed on May 28th 2021 by Chris and Ryan from J S Jackson Construction, Ryan was supposed to fix the calking that was coming out at the window bedrooms wile Chris was installing the window.   Among the damages that I found from that day are: Ryan damaged the seal at a side window and tried to remove the buttons at the other side window, he put holes on the walls, dents on my vacuum cleaner, dents and marks on my bookcases scratches to a leather chair, I found the graphite from my pencil eraser all over inside my carpet, he removed the calking at the tub and shower and put holes on the tiles grout. he put scratches on my italian lamps.   I will need compensation for the damages and the aggravation.  I bought these windows last October, and I have nothing to do with ordering, producing or defected windows.   It has been difficult for me (eight month of dealing with these windows) and I don't understand why you will want to destroy my belongings in top of it, why destroy my belongings? including the windows, and you can't blame me for not wanting the same people that was here March 19th, I did not want to be vandalized but I was again, Mr. Ryan did not know that I was going to send a letter describing what happened on the 19th of March.