- Report: #1479288
Complaint Review: Just Fashion Now -
-
Author Confirmed
Why?
Just Fashion Now
China
Phone:
0086 020 62277730
Web:
https://www.justfashionnow.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Just Fashion Now I am not aware of any additional names Also I am not sure if they are internet only. I ordered from the internet I tried to return a dress> I ordered an XL and they sent me a 5X..
I tried to return a dress> I ordered an XL and they sent me a 5X..
I am sending you a copy of the email I got back regarding a [email protected]@justfashionnow.com Sorry that you are not satisfied with the item(s). Please note that the customer must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund or 20% store credit refund instead of returning the item(s).
If there are any sizing issues, you can use this fund to alter the cloth. To learn more about our store credit policy, please visit justfashionnow.com/help/store-credit-policy If you still want to return/exchange the package, you should email us for a return label within 7 days，the aforementioned deadline.
You can check the return policy here: justfashionnow.com/help/returns-and-exchanges Thanks for your patience! Please don’t hesitate to email us if you have any questions. justfashionnow.com
