I purchased my Kia in 2013 in cash and never financed the car. I misplaced the title document and in 2021 attempted to request a duplicate title so I can register the car in a new state. DMV informed me Kia had a lien on the car and I needed a lien release from Kia in order to obtain a duplicate title. This is the first I heard about a lien and I was shocked.
I have called Kia ever week for the past 7 months trying to get a lien release. Kia acknowledge there is nothing owning on the car and has promised to send out the release letter every single time I've called. I have confirmed my address each time and after 7 months and 30 calls, I still have not received the letter.
I cannot drive my car as the registration is expired. Any suggestions? I am 70 years old and really do not have the money to hire an attorney but am beyond frustrated at this point.