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  • Report:  #1522178

Complaint Review: Labyrinth Great Dane - Onoway Alberta

Reported By:
Theresa - Edmonton, Alberta, Canada
Submitted:
Updated:

Labyrinth Great Dane
Onoway, T0E1V0 Alberta, Canada
Phone:
7802216314
Web:
https://www.labyrinthgreatdanes.com/
Tell us has your experience with this business or person been good? What's this?


  • Keela Lavers of Labyrinth Great danes Advertised on Facebook Kuranda dog beds. I contacted her and ordered an XL dog bed on June 28th 2022. No, I have not received the dog bed. Order date June 28


  • August 11 @ 10:07PM I asked if Keela new when the dogs beds were coming


  • August 11 @ 11:14 PM Keela said she was going to double check and get back to me as to why the dog bed had not arrived yet. I received no update


  • August 18 @ 4:49 PM I asked if there was any news on the dog bed


  • August 19 @ 6:28 AM Keela saud she was waiting for an update. That the bed had been halted in transit in Ontario September 2 @ 2:34 PM Keela said she was working on getting the dog bed reshipped


  • September 16 @ 11:02 AM I asked if there were any updates on the dogs beds. I received no response


  • September 21 @ 1:40 PM I assked again if there were any updates on the dog bed


  • September 22 @ 6:07 PM Keela said she was waiting on a refund to be processed and as soon as she received it she would send it back to me


  • October 18 @11:18 AM I asked if there was any news. I received no response


  • October 22 @ 11:00 AM I asked again if there was any news on the dog bed. Again I received no response


  • October 25 @ 2:27 PM I asked if there was any news. Again no Response


  • October 26 @ 11:19 AM I sent "??"


  • October 26 @ 11:42 AM Keela said she sent her last message to my old number that I havent had in over a year. she said that she could send me a refund or was getting an order from a different supplier.


  • October 26 @ 11:42 AM I asked for a refund as I was told on


  • September 22 that I would be being sent a refund. I told her that I had purchased a custom dog bed elsewhere. I would not have purchased another dog bed if I wasnt informed that I would be receiving a refund in September


  • October 27 @ 8:00 PM I asked when I would be receiving my refund. No Response


  • October 28 @ 9:42 AM I sent "???" message is marked as read.


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  • I have not seen any proof that a dog bed was ever shipped nor have a received a refund. Everytime I have asked I was given a new excuse and now I am receiving no response. I believe that there never was a dog bed and Keela was just hoping that I would stop asking about the bed for she could pocket my money. Please don't purchase anything from Keela or Labyrinth Great Danes via e-transfer.




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