- Report: #1497496
Complaint Review: Leaf Filter - Tallahassee FL
Reported By:
David -
Enterprise, Alabama, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Leaf Filter
Tallahassee, FL, United States
Phone:
1-800-290-6106
Web:
www.leaffilter.com
Categories:
Business Rating:
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Leaf Filter Leaf Filter Gutter Protection The expensive gutters I purchased still do not work and the company cannot be contacted Tallahassee FL
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I was one of the first installations as Leaf Filter expanded their operations into Southern Alabama. The salesman, Jesse Dillard, was pushy, but I had already decided that I was interested in the product.
Installation was a challenge as management seemed to have little idea or control over the project. They actually called on the day scheduled for installation AFTER the crew was supposed to arrive to inform me that there was an insurance issue and we would have to reschedule!
When the installation finally occurred, the crew was dirty and very disorganized. The one day scheduled turned into two, and when I met them the mornng of the second day, part of the previous days work had fallen off of my house. The crew for the second day was also short-handed and very confused.
A week after installation I noticed several sagging gutters and water overflow during a rain shower. I requested maintenance and called the supervisor. One maintenance guy showed up a few days later, expressed concern of the installation, and made some repairs.
Two weeks later I noticed some other issues such as overflow (again), and what appeared to be alignment problems. The same guy showed up and made some repairs.
About six weeks after installation, I had yet more problems with overflow and some tree debris being stuck on top of the guards. I repeated my calls and Leaf Filter sent a different maintenance guy who removed some of the angle guards, gooped some sealant on the joints, and left a lot of metal debris (cuttings and screws) in my yard.
Now I am six months or so since the initial installation and I still have overflow and debris problems, have to clean my gutters more than before (just in a diffenent way), have water running BEHIND my gutters, and cannot get Leaf Filter to answer the phone or respond to any messages I leave.
