- Report: #1494817
Complaint Review: Nawas International Travel - Darien CT
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Author Confirmed
Why?
Nawas International Travel
777 Post Road Darien, 06820-4721 CT, United States
Phone:
800-2214984
Web:
www.nawas.com
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Nawas International Travel Only offering partial reimbursement for cancelled tour Darien CT
Do not trust this outfit!!!. My wife and I paid in advance for a trip/tour to the Oberammergau Passion Play for this year. NAWAS International Travel is one of the major US agencies providing tours to the Passion Play. The agency has hundreds, if not thousands of bookings throughout the season. When the Passion Play was cancelled, NAWAS sent an e-mail to all clients stating that they would only reimburse clients for a portion of the trip.
Frankly, they offer no guarantee that they will reimburse any of their clients' payments. This is unethical and very unfair. NAWAS prides themselves as a Christian organization but its actions speak otherwise. Virtually all airlines, tour agencies, sporting event venues, performance venues in the US are providing full refunds for pre-paid reservations due to the pandemic. The Federal Government is providing stimulus funds to organizations affected by the pandemic.
NAWAS will undoubtedly benefit both ways by receiving stimulus money from the government and cheating clients. Seniors such as we are may not be able to attend the Passion Play in 2022 as a result of this loss.
1 Updates & Rebuttals
Pat
Annapolis,Maryland,
United States
Settlement Reached
#2Author of original report
Tue, October 20, 2020
On Sept 15, 2020 my wife and I reached a settlement with NAWAS International Travel regarding the referenced trip.
