Bought an item and paid for it through paypal. Item was defective. Paid almost 2,000 for item. Contacted customer support. They told me to dispose of the item and they would send replacement. I disposed of the item. Now the seller refused to send replacement or offer refund.
I have all emails from the seller, including the one where she said she would black list me if I did not cancel the paypal dispute.
Filed a dispute with paypal. Paypal denied the claim, taking the side of the seller. If I pay 2,000 for an item, I expect it to last more than 2 weeks.
I will be filing a complaint with the FTC Internet Fraud division against both Paypal and the seller.
I'm done with Paypal
Flint
Rolla,#2General Comment
Thu, July 06, 2023
I'm not sure that a guy who spends $2000 on a sex doll from China is the best person to be educating others on "normal thinking".
Bob
Waveland,#3Author of original report
Wed, July 05, 2023
I think a sand dwellar who has been in the desert too long should worry more about his own affairs. You're just a coward behind a keyboard.
Bob
Waveland,#4Author of original report
Wed, July 05, 2023
Worry about your own country. You sound like one of the scammers who rips people off. You don't know me. You don't know the details. We know you can't understand normal thinking.
Flint
Rolla,#5General Comment
Wed, July 05, 2023
Sounds to me like Paypal followed their policies. Paypal's protection policy doesn't cover items that were accurately described by the seller that you received in acceptable condition. As far as how long something lasts -- that really depends on the quality of the item, how it is used, and many other factors. For example, a consumer-grade drill might last for 10 years when used by a homeowner, and might last for 10 days when used on a job site. Paypal is a payment service, not a warranty company. Sure, a $2000 item should last longer than 2 weeks, but you could argue it should also last longer than 2 months or even 2 years. Where do you draw the line?
And in general, most companies will stop dealing with you once a payment dispute is filed with the bank. If the bank rules in their favor, they don't really owe you anything. So you might want to consider that before opening a payment dispute.