- Report: #1520346
Complaint Review: Phillips tv - New York NU
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Author Not Confirmed
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Phillips tv
100e 42nd street New York, 10017-5699 NU, United States
Phone:
1314601155
Web:
www.USA.Phillips tv
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Phillips tv Phillip tv, Phillip electronics They took my supposedly new tv and sent me an old piece of junk New York NU
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I purchased a supposedly new Phillip tv from Walmart,within a week,the sound went out and there was a loud rattling noise in the back of it. They troubleshoot the tv until it worked again for awhile, this happened 3to four times, in 6/2022 it finally just stopped working.
I purchased it on 10/2021, I contacted Phillips tv and was told that they would either repair it or replace it with a new tv. After 4 to 5 weeks of their warranty process, I didn't receive a new replacement tv as promised. I received an old tv with the original serial number covered, it didn't even match tha true identity of the tv and it didn't work at all.
I was told that I would have to go through another 5 week process and I would receive another refurbished tv, someone's else's junk, I have a three year extended warranty, but I was told that I would have to go through Phillips one year warranty first, had I not had to go through Phillips.
I would have received a refund or equal replacement over a month ago, this company is very evasive and ripping people off, you shouldn't sell an old tv as new and when replacing something, you shouldn't replace it with someone's else's old junk, I paid for a new tv and I deserve not to be ripped off by this company.
