JnL Reno
Port Coquitlam,#2Author of original report
Wed, August 22, 2012
After I filed the complaint, John from Client services called me. (had he called about a year ago, they may have kept my business) He looked over my situation and agreed that they could have done more to assist me than was done. Each department was trying to resolve my issue but passing it on to other departments and I was getting lost in the shuffle. They agreed to terminate my account.