- Report: #907054
Complaint Review: Pivotal Payments - Melville New York
Reported By:
sarge -
Emporia, Kansas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Pivotal Payments
200 Broadhollow Rd. Suite 207 Melville, 11747 New York, United States of America
Phone:
8779079912
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Pivotal Payments Poor Customer Service Melville, New York
Pivotal Payments has lousy customer service. Once I realized that they werent going to
save me the money promised on my credit card fee processing they werent
willing to match the savings I was receiving from my current credit card
processing company. The only thing they wanted to do was offer me a gas or
restaurant voucher for $50.00 Whoppee!!!
Then when I asked to be terminated they said it would be a $650.00 early termination fee. They
sent me a form to complete to terminate which I did not return because I was
still trying to figure out what to do about this poor decision I made to change
companies and they automatically withdrew $650.00 from my checking account
(making an over draught on my account) without notifying me. They said they
sent me a letter and called neither of which I received.
I strongly encourage researching this company before doing business with them I now
realized too late about all the complaints and lawsuits with this company. I
really regret not checking them out first and it was a very expensive mistake!!!
save me the money promised on my credit card fee processing they werent
willing to match the savings I was receiving from my current credit card
processing company. The only thing they wanted to do was offer me a gas or
restaurant voucher for $50.00 Whoppee!!!
Then when I asked to be terminated they said it would be a $650.00 early termination fee. They
sent me a form to complete to terminate which I did not return because I was
still trying to figure out what to do about this poor decision I made to change
companies and they automatically withdrew $650.00 from my checking account
(making an over draught on my account) without notifying me. They said they
sent me a letter and called neither of which I received.
I strongly encourage researching this company before doing business with them I now
realized too late about all the complaints and lawsuits with this company. I
really regret not checking them out first and it was a very expensive mistake!!!
