- Report: #883054
Complaint Review: Pivotal Payments - melville New York
Reported By:
total health total woman -
cary, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Pivotal Payments
200 Broadhollow Road Suite 207 Melville NY 11747 melville, 11747 New York, United States of America
Phone:
1-877-772-3346
Web:
pivotalpayments.com
Categories:
Business Rating:
(0)
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Pivotal Payments Terms of agreement never explained; I cancelled the service due to POOR support and was then told I owe > $4600 in lost earnings to the company since I stopped the services early. Never knew I had a 3 melville, New York
I signed up w/ Pivotal in jan 2012. No online credit card payment option was installed. Almost 3 mos into the service, after requesting this be added to the program so we can track client payments, the rep could not install.
We reverted to the prior credit card company and have since done well. I received a phone call from Pivotal stating that they were going to charge my bank account for the incurred lost earnings for the next 3 years since I quit early. No mention of this in the original contract, by the way.
I questioned this policy since the original contract states nothing of the sort.
I have yet to hear from the management office - based in Montreal, Canada.
We reverted to the prior credit card company and have since done well. I received a phone call from Pivotal stating that they were going to charge my bank account for the incurred lost earnings for the next 3 years since I quit early. No mention of this in the original contract, by the way.
I questioned this policy since the original contract states nothing of the sort.
I have yet to hear from the management office - based in Montreal, Canada.
