- Report: #1519491
Complaint Review: Red Roof Inn / CL West Management - Orlando Florida
Reported By:
Jeremy -
Orlando, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Red Roof Inn / CL West Management
12350 East Colonial Drive Orlando, 32826 Florida, United States
Phone:
4072827112
Web:
Www.redroof.com
Categories:
Business Rating:
(0)
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Red Roof Inn / CL West Management HOME Towne studios UCF REDROOF INN # 3513 CL WEST MANAGEMENT We lived there for 2 years became tax exempt, after in which they were charging us taxes still and giving us reciepts wirhout them.. they stole our money for a year and a half. we have every reservation and every reciept. We inquired about our money and were told we had to be out the next day. Orlando Florida
We lived at this property a total of 4 years. Went through 2 different GMs that were stealing from customers and were fired. I have every reciept from everyday we stayed. 2 weeks ago I went in to pay rent and was charged 419.00 instead of my usual 489.00. I made sure to ask the clerk are u sure this is right? He said yes, then he proceeded to inform me that the price had" gone down that week". I got my reciept .
Next week I was told by management that the following week I was underhanded by a day and that I was demanded to pay 561 in full or be kicked out. i was outraged. Even tho I had the reciept that said oh it was the cashiers 1st day so I paid the money. After doing so I contacted the Florida department of Revenue and was informed that the hotel owed me every penny of those taxes which made me happy.
I also have to mention my wife and I have been robbed on this property assaulted, held at gunpoint, many things have happened and nothing has been done to make any of it right. Not even so much as an I'm sorry. Like the hotel claimed I was under charged, I made my claim that we were over charged. In taxes by about 2,000.00 .
We were told we could no longer pay or renew our week. We.were kicked out the next day . Today. After 2 straight years no check outs, we didn't get a 7 day notice IN writing or anything? The manager claimed i signed something that gave them the right to remove us in a 48 hours after notice. There was still no notice and the form she claimed i signed was from 4 years ago. A previous stay. I want this business prosecuted, for all my family has had to endure while living there.
I want all my money back . I want my money for the 800.00 worth of clothes that were stolen from thier laundry facility, I want my 2000.00 back in ripped off taxes and unlawful price hikes when our price was supposed to stay the same once our exemption kicked in. Pleasecif there's anything anyone can do to help us put a stop to this I would be greatly appreciative.
