- Report: #1488645
Complaint Review: Renatus Reclaimed Wood - Charleston South Carolina
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Author Confirmed
Why?
Renatus Reclaimed Wood
1523 Meeting St Charleston, 29405 South Carolina, United States
Phone:
8438686006
Web:
http://www.renatuswood.com/
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Renatus Reclaimed Wood Lisa Wedell Took payment for goods in June 2019 and now 6 months later didn’t sent the goods and hasn’t refunded my money Charleston South Carolina
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Facts: Lisa Wedell (aka Renatus reclaimed woods) took payment for wood in the amount of $9096, this included shipping costs on June 25th, 2019 with the promise the goods would be shipped within 2 weeks. After months of repeated requests for the goods to be shipped I ultimately requested a refund on 8/23/2019. She’s stated she doesn’t have the money to refund and has now repeatedly failed to provide a refund in the timeline she’s stated.
I am here to warn the public to AVOID doing business with Lisa Wedell and Renatus Reclaimed Wood. My experience in dealing with this business is that they do not communicate. I had to ask repeatedly after weeks of no communications why the goods hadn’t shipped. This occurred over and over.
It has been the exact same experience in attempting to get a refund. As near as I can tell she gives untrue excuses for her ineptitude, and has never made any effort to either ship the goods or issue a refund. As of today (12/4/2019) owes me more than $9000 that she has been withholding for a refund for months.
I will likely have to reclaim my funds by court order and disposal of what ever I can take possession of.
AVOID AT ALL COSTS.
