- Report: #1514458
Complaint Review: Robert Hanson - Durham North Carolina
Reported By:
Chuck -
Hodgenville, Kentucky, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Robert Hanson
7021 NC-751 Durham, 27713 North Carolina, United States
Phone:
888) 207-7023
Web:
https://www.simple.biz/
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Robert Hanson Bob Hanson Robert Selfors Simple Site Company Simple.biz contacted me by phone, agreed to develop a site for me and to upload it to my hosting account for $600 + $99/month in editing fees. He didn't honor his word and is trying to settle by sending me the files only. Durham North Carolina
Robert called seeking my business and introduced himself as a local web developer with offices in Louisville and Bowling Green. I asked and he told me that he had received the lead from my recent incorporation.
The services he described did not match my needs, because it would require the new site to be hosted on his servers perpetually, and that I would have to pay $99/month for hosting, unlimited editing, etc, etc.
My business model calls for eventually self hosting, but in the interim the Corp has an account with Blue Host where we already have several websites and plans for an additional 48 social sites.
I told him because of that it was a non-starter, but asked if he would build the site, upload it to our Blue Host account and offer the same editing services I could go the $99/month.,
All went well until they delivered the rough website and began charging the hosting fee. After I sent in the changes as agreed they just stopped work. .... but continued charging the $99.
After several emails, Karen of accounting offered to send the files to me without completing the site. I've refused, because the site's already paid for.
Is there anyone out there that can use my situation to bring him and them to justice? Is there anyone out ther that would like to file a class action law suit?
